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Thread: (FTP) Login authentication failed - Critical Error!

  1. #1
    winwinwebdesign79 is offline x10Hosting Member winwinwebdesign79 is an unknown quantity at this point
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    Exclamation (FTP) Login authentication failed - Critical Error!

    Just changed my domain from .elementfx to just .com, now FTP won't let me login!

    I tried changing the host from domain.elementfx.com to just domain.com in FTP and still nothing.

    My username and password has not changed.

    Am I missing an important step for new domains?

    Thanks
    Last edited by winwinwebdesign79; 10-04-2011 at 09:46 AM.

  2. #2
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: (FTP) Login authentication failed - Critical Error!

    Try using stoli.x10hosting.com as the address for ftp instead.

  3. #3
    winwinwebdesign79 is offline x10Hosting Member winwinwebdesign79 is an unknown quantity at this point
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    Thumbs down Re: (FTP) Login authentication failed - Critical Error!

    Nope, same error.
    Last edited by winwinwebdesign79; 10-04-2011 at 10:06 AM.

  4. #4
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: (FTP) Login authentication failed - Critical Error!

    Try changing your nameservers for your .com domain to:

    ns1.x10hosting.com
    ns2.x10hosting.com

    You could also try updating your password through your account panel, which will update the password for your forum account, account panel, and cPanel. https://x10hosting.com/control/login.php
    Last edited by calistoy; 10-04-2011 at 10:06 AM.

  5. #5
    winwinwebdesign79 is offline x10Hosting Member winwinwebdesign79 is an unknown quantity at this point
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    Re: (FTP) Login authentication failed - Critical Error!

    Oddly enough, changing my password worked, thanks!

    Anyway that you could delete this thread?

    Appreciate it.
    Last edited by winwinwebdesign79; 10-04-2011 at 10:19 AM.

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