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Thread: HRU Issue

  1. #1
    hldude180 is offline x10Hosting Member hldude180 is an unknown quantity at this point
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    HRU Issue

    Dear Support Staff.

    I currently Utilize Social Engine4 on my site xoxochillspace.so-sweet.org username (tanya)
    and uploaded a total of 6 profile pictures to my site, and then got the HRU Error what gives? Processing 6 images causes the HRU to kick in? Please advise.

  2. #2
    stpvoice's Avatar
    stpvoice is offline Community Support Rep stpvoice has a brilliant futurestpvoice has a brilliant futurestpvoice has a brilliant future
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    Re: HRU Issue

    Hello,

    It's more than likely that the CMS you're using is absorbing a lot of resources. Social platforms are notorious for it. Unfortunately the limits apply to all accounts to ensure nobody abuses the fair usage system. You'll need to contact the script's developer for specifics on how to reduce the usage, however the limit is the same for everyone and exceptions cannot be made. There was probably a lot more going on with it in the background during the image uploads, which is probably what triggered it. The other alternative would be to upgrade to premium, where the resource limit is considerably higher and probably would not be noticeable on a moderately sized site.


  3. #3
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: HRU Issue

    Of course the first step is to have a license for the software you're using, especially when it's not legal to use it without one.
    Anna and calistoy like this.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  4. #4
    hldude180 is offline x10Hosting Member hldude180 is an unknown quantity at this point
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    Re: HRU Issue

    Quote Originally Posted by Livewire View Post
    Of course the first step is to have a license for the software you're using, especially when it's not legal to use it without one.
    So what was your method to find out if I hold a Valid license or not? As tampering with any hashes in my mysql database is an Illegal act and is a prosecutable offense. As no files say it is what you claim it to be as a "Nulled" file/software.

  5. #5
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: HRU Issue

    Was easy:

    Hello <redacted>,

    Thanks for your interest in SocialEngine. Neither of those domains are registered in our client database.

    Please let me know if you have any other questions.

    Best Regards,
    Mara
    SocialEngine.net
    I asked Social Engine. At no point was it necessary for me to access or modify databases in any way, shape, or form. This same method works for verifying almost any paid software (any that keep a record of what domains are currently licensed to use the software, that is).

    If you do indeed have a license for Social Engine, you need to update your license with them to reflect the correct domain, because they currently don't think you have a license. Once this is done, I'll be more than happy to re-verify it with them to confirm that it is indeed properly licensed, which would allow us to remove the suspension.


    Edit: I should also point out that I have never once modified anyone's mysql databases or files to verify a license on -any- install. Ever. I'll forgive the insinuation that I would, but frankly it's much easier to just contact the developer's via their support system and ask.
    Last edited by Livewire; 10-11-2011 at 03:36 AM.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  6. #6
    hldude180 is offline x10Hosting Member hldude180 is an unknown quantity at this point
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    Re: HRU Issue

    I do hold a Active license contacting SE now to see why it is not showing up on there system.

  7. #7
    Livewire's Avatar
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    Re: HRU Issue

    Post back once it's updated and I'll reopen the inquiry to reconfirm once it's set


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  8. #8
    Livewire's Avatar
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    Re: HRU Issue

    Social Engine pinged me back to note this was resolved on their end actually, unsuspending it now.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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