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Thread: forum account stuck in unconfirmed usergroup?

  1. #1
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    forum account stuck in unconfirmed usergroup?

    Hello. I changed my email address for forum account but never received confirmation email. So I think my forum account is stuck in the unconfirmed usergroup, as I never receive mail from the forum and can't signup for Prime Membership. I see similar problem here:
    http://x10hosting.com/forums/free-hosting/165752-free-hosting-prime-membership.html

    Please help. Thanks.

  2. #2
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    Any help would be much appreciated. I would like to sign up for Prime Membership.

  3. #3
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    I think I need help from a forum admin?

  4. #4
    Skizzerz's Avatar
    Skizzerz is offline Contributors Skizzerz will become famous soon enough
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    Re: forum account stuck in unconfirmed usergroup?

    Hello,

    Sorry about the delay. Is there an option to re-send the confirmation email? If not, did you initiate the email change from your hosting account panel at https://x10hosting.com/control ?
    Last edited by Skizzerz; 10-19-2011 at 10:01 PM.
    Ryan Schmidt | Level 2 Support
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  5. #5
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    Thanks Ryan. I tried re-sending the confirmation email and also changing to email addresses at different domains (hotmail, gmail hosted domain, and domain with other provider) all from the account panel but nothing seems to work. In this post, Free Hosting Prime Membership, the user had to be manually confirmed. I think because of this I am not receiving any email from the forum and also cannot sign up for Prime Membership.

  6. #6
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    I think I'm still stuck in the unconfirmed usergroup. I tried Ryan's suggestions but nothing is working. Any help would be much appreciated.

  7. #7
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    Need some help with this problem please as I would like to sign up for Prime Membership.

  8. #8
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    Still unable to sign up for Prime Membership. I think I have the same problem as described here: Free Hosting Prime Membership.

  9. #9
    relay162 is offline x10Hosting Member relay162 is an unknown quantity at this point
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    Re: forum account stuck in unconfirmed usergroup?

    Still have this problem.

  10. #10
    ChatIndia's Avatar
    ChatIndia is offline Community Advocate ChatIndia is on a distinguished road
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    Re: forum account stuck in unconfirmed usergroup?

    Hello relay,

    the system shows that ******@hotmail.ca email is associated with your forum account and the email is in confirmed state.
    Your appreciation is extremely Important. Click on the button at the bottom left corner of my post.

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