premium switch help

[kindexr31]

hello i am trying to switch my hosting to the premium service but when i get up to the part where it says that i am receiving a phone call, my phone does not ring. i Would really appreciate any help with this i also can tell you that i have correctly entered two phone numbers neither worked.

[Dead-i]

Please could you ensure that on the signup page you chose the correct country and you entered your phone number correctly without the zero at the start and without the + code at the start.

[kindexr31]

yes i have done this numerous times now and still have not received a call. What now?

---------- Post added at 08:20 AM ---------- Previous post was at 07:43 AM ----------

ok fixed sorry about that my dad unplugged the phone i plugged it in 6 missed calls

[Dead-i]

No problem Good to hear you can now sign up for premium hosting