My website Server is causing problems

[footballfun230]

Hello x10hosting.com

My website ( www.footballfun2.x10.mx ) is down for well over an hour now, I think it might be something to do with "DNS error" if my BT Address Help is to be believed?

As my free hosting account is not long open, I would like to know (if possible):

1) How long do you expect this problem to last for ?
2) How often does this problem occur over a set time period (say "7 days") ?
3) How long is the average time one can expect this problem to last for over a set time period (say "7 days") ?


My details:

Server Name	chopin
cPanel Version	11.30.4 (build 6)

BT quote

Why don't I see error pages any more?

Error pages such as "DNS Error: The page you are looking for could not be found" aren't much help. To improve your experience, BT Web Address Help replaces these with a list of websites that might be useful. Sometimes BT Web Address Help will be able to take you directly to the site you wanted.

Thanks in advance
Liz

---------- Post added at 06:14 PM ---------- Previous post was at 03:36 PM ----------

Hello x10hosting.com

Some updates that might help this ongoing server problem.

It appears that only some web sites and servers are having ping problems, one reason why some might see a site up while others can't.

List of countries that might have problems seeing my site up:

Cairo, Egypt: Packets lost (10%)
Stockholm, Sweden: Packets lost (10%)
Shanghai, China: Packets lost (100%)
Mumbai, India: Unknown host: www.footballfun2.x10.mx
Haifa, Israel: Unknown host: www.footballfun2.x10.mx
Glasgow, United Kingdom: Unknown host: www.footballfun2.x10.mx (my broadband server)
Istanbul, Turkey: Unknown host: www.footballfun2.x10.mx
Beijing, China: Packets lost (100%)
Novosibirsk, Russia: Unknown host: www.footballfun2.x10.mx

Members and guests should be able to see my site up in other parts of the world.

Some close to me:

Manchester, United Kingdom: Okay
Dublin, Ireland: Okay
London, United Kingdom: Okay

Hope this helps

Liz

---------- Post added at 08:23 PM ---------- Previous post was at 06:14 PM ----------

Hello x10hosting.com

Website back up again in my area.

Glasgow, United Kingdom: Okay

Liz

[Dead-i]

Good to hear your site is back up again. It's likely it was just a couple of hours of server downtime