web hosting reset request

[jlee269111]

While I was deleting some database, something got screwed up and I cannot install anything else using softaculus.

Is there a way to "reset" my hosting? thank you.

[essellar]

There's no "reset" as such. You would need to create an account deletion request and include a note saying that you want to immediately create a new account. An admin will then delete your existing account (rather than letting the system handle the deletion, which takes at least 14 days) and you can immediately create a new one.

The quickest way to get that done would be to create a new thread with the title "Account deletion request: immediate", and remember to include the filled-in version of this form (that is, put your cPanel user name where it says to, and remember to put an X in the parentheses):

cPanel username:

( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified.

That will get the attention of somebody who can perform the deletion (most of us are volunteer users with limited system privileges).