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Thread: Cant delete files via cpanel or clear my joomla cache

  1. #1
    phoenix2010 is offline x10 Sophmore phoenix2010 is an unknown quantity at this point
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    Cant delete files via cpanel or clear my joomla cache

    good morning everyone
    ive tried to clean my joomla cache this morning and was unable to do so by the 2 ways i usualy use
    ive tried to delete the cache via the admin panel backend joomla and failed so tried via c panel and the joomla cache folder? imidiatly after deleting the files came strate back as if the disk is read only?
    ive even checked the file permissions and they are fine !

  2. #2
    xav0989's Avatar
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    Re: Cant delete files via cpanel or clear my joomla cache

    Hello,

    Are you getting any specific error code or message from either joomla or cPanel?
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  3. #3
    phoenix2010 is offline x10 Sophmore phoenix2010 is an unknown quantity at this point
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    Re: Cant delete files via cpanel or clear my joomla cache

    just logged into cpanel and all my data seems to be gone cpanel isnt showing any stats
    or any data in the acount?
    i think you may need to escalate this one mate ?

  4. #4
    phoenix2010 is offline x10 Sophmore phoenix2010 is an unknown quantity at this point
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    Re: Cant delete files via cpanel or clear my joomla cache

    all data has been wiped

    pics below of before and after this morning?

    ps im on stoli

    Attachment 7203Attachment 7204
    Last edited by phoenix2010; 10-28-2011 at 01:46 AM.

  5. #5
    xav0989's Avatar
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    Re: Cant delete files via cpanel or clear my joomla cache

    I'll escalate your account. It is definitely a level 2 issue.
    Xavier L | Community Public Relations Manager (Free Hosting Support)
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