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Thread: Site not loading since yesterday

  1. #1
    shamildx85's Avatar
    shamildx85 is offline x10Hosting Member shamildx85 is an unknown quantity at this point
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    Site not loading since yesterday

    My Site not loading since yesterday
    Hosting Server: boru
    domain : http://www.redranks.com

  2. #2
    GtoXic is offline x10 Lieutenant GtoXic is an unknown quantity at this point
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    Re: Site not loading since yesterday

    Hi, have you checked the domain settings for redranks.com in your cPanel and on your domain registrar? It seems it can't even communicate with the server. Boru has no issues.

    ---------- Post added at 06:04 AM ---------- Previous post was at 06:03 AM ----------

    UPDATE
    I've done a trace on your domain, it isn't linked with x10hosting, it goes to server.justica.info
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    █ If I have helped, please click the star in the bottom left of my post.

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  3. #3
    shamildx85's Avatar
    shamildx85 is offline x10Hosting Member shamildx85 is an unknown quantity at this point
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    Re: Site not loading since yesterday

    I haven't changed anything recently , domain registered at godaddy

    ---------- Post added at 05:11 AM ---------- Previous post was at 05:09 AM ----------

    theres a domain redirection at control panel http://www.redranks.com/$1 ,I haven't add that ,also I cant remove it ,plz check it

    ---------- Post added at 05:19 AM ---------- Previous post was at 05:11 AM ----------

    at godaddy nameservers ar OK
    Nameservers: (Last update 8/26/2011)
    NS1.X10HOSTING.COM
    NS2.X10HOSTING.COM

    ---------- Post added at 05:58 AM ---------- Previous post was at 05:19 AM ----------

    Advanced DNS Zone Editor at x10 control panel
    Zone File Records

    redranks.com. 14400 IN A 69.175.121.66
    localhost.redranks.com. 14400 IN A 127.0.0.1
    mail.redranks.com. 14400 IN CNAME redranks.com
    www.redranks.com. 14400 IN CNAME redranks.com
    ftp.redranks.com. 14400 IN CNAME redranks.com

    69.175.121.66 point to [server.justica.info]

    ---------- Post added at 06:55 AM ---------- Previous post was at 05:58 AM ----------

    Hello

  4. #4
    Dead-i's Avatar
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    Re: Site not loading since yesterday

    Please check these settings, as when I do a WhoIs on your domain I see:

    Name Servers:
    ns2719.dizinc.com
    ns2718.dizinc.com

  5. #5
    shamildx85's Avatar
    shamildx85 is offline x10Hosting Member shamildx85 is an unknown quantity at this point
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    Re: Site not loading since yesterday

    Quote Originally Posted by Dead-i View Post
    Please check these settings, as when I do a WhoIs on your domain I see:

    Name Servers:
    ns2719.dizinc.com
    ns2718.dizinc.com
    Are you sure?

    whois record :
    Domain Name: REDRANKS.COM
    Registrar: GODADDY.COM, INC.
    Whois Server: whois.godaddy.com
    Referral URL: http://registrar.godaddy.com
    Name Server: NS1.X10HOSTING.COM
    Name Server: NS2.X10HOSTING.COM
    Status: clientDeleteProhibited
    Status: clientRenewProhibited
    Status: clientTransferProhibited
    Status: clientUpdateProhibited
    Updated Date: 26-aug-2011
    Creation Date: 26-aug-2011
    Expiration Date: 26-aug-2012

    >>> Last update of whois database: Sun, 30 Oct 2011 09:31:33 UTC <<<

    ---------- Post added at 09:35 AM ---------- Previous post was at 09:33 AM ----------

    Is this IP (69.175.121.66) belong to x10hosting?
    It seems boru server have dns issue
    Last edited by shamildx85; 10-30-2011 at 04:38 AM.

  6. #6
    Livewire's Avatar
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    Re: Site not loading since yesterday

    That's the right IP, my guess is it's taking time for the DNS cache to actually update at some trace locations given that we've recently done chassis swaps on some of the servers, so the IP's have changed. 69.175.121.66 is boru, but at Network-Tools they think it's server.justica.info when it's not, although the IP itself is correct.

    I'm going to bet part of it is DNS propagation preventing it from loading correctly for all viewers. I'm looking into this further to see if there's anything that'd cause it to fail otherwise though, cause other sites on boru are working fine for me.


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  7. #7
    Livewire's Avatar
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    Re: Site not loading since yesterday

    I don't see anything that should stop it form loading, tbh I'm not sure what's causing the problem...


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  8. #8
    shamildx85's Avatar
    shamildx85 is offline x10Hosting Member shamildx85 is an unknown quantity at this point
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    Re: Site not loading since yesterday

    Got it working
    I have got full backup , then deleted my domain from Addon domain (and deleted all direcrotys belong to it)
    and re added domain to Addon domains

    ---------- Post added at 10:39 AM ---------- Previous post was at 10:38 AM ----------

    Now I'm going re upload backup files

    ---------- Post added at 11:38 AM ---------- Previous post was at 10:39 AM ----------

    Problem still not solved
    PHP files not loading ,HTML files working fine

    ---------- Post added at 12:19 PM ---------- Previous post was at 11:38 AM ----------

    there should be PHP issue
    I have uploaded sample php file to my main domain (shamax.x10.mx) and checked ,not working

    ---------- Post added at 12:43 PM ---------- Previous post was at 12:19 PM ----------

    Changed PHP version : PHP 5.3.8 (cgi-fcgi) to PHP 5.2.17 (cgi)
    NOW its working

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