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Thread: Stop ignoring it, 5 days not processed

  1. #1
    visionarygeckos42 is offline x10Hosting Member visionarygeckos42 is an unknown quantity at this point
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    Oct 2011
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    Stop ignoring it, 5 days not processed

    I and others are experiencing very long process times for new accounts. What gives? It has been 5 days and my account is still not set up.

  2. #2
    essellar's Avatar
    essellar is offline Community Advocate essellar has a spectacular aura about
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    Re: Stop ignoring it, 5 days not processed

    The account creation process is completely automated, and new requests are added to a processing queue. There are a lot of new accounts created on the Free Hosting plan (it goes without saying that "free" is a pretty attractive price point for a lot of people) so even at the best of times there is usually a waiting period before a new account is created (up to 24 hours).

    However, there are periods (such as we have had recently) when the servers require maintenance and occasional downtime for one reason or another. When that happens, the processing queue needs to be paused, and the backlog of pending requests has to be processed before new requests are handled. I know -- nobody likes to be at the end of a very long line-up, but it's impossible to put everybody at the front of the line. Please be patient -- your request is still in the queue, and your account will be created when it gets to the front of the queue.
    “Beware of bugs in the above code; I have only proved it correct, not tried it.” --Donald Knuth
    "It was as if its architects were given a perfectly good hammer and gleefully replied, 'neat! With this hammer, we can build a tool that can pound in nails.'" -- Alex Papadimoulis (on TheDailyWTF.com)

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