Empty Account Home Directory

[ftimchurch92]

Dear x10 Support Team,
My account home directory is empty. I has been created since November 9. I thought it is temporary error or something but until now is still empty. Hoping for your quick response. Thank you!

[Skizzerz]

Hello,

It appears something got messed up when creating your account, and unfortunately the only way for us to fix it is to delete it and have you sign up again. Since your account is completely unusable, I went ahead and deleted it. You can sign up for a new one by logging into https://x10hosting.com/control and following the links there.

I sincerely apologize for any inconvenience this causes.

[ftimchurch92]

Wow. Thank you so much for the quick response! It is OK now!

More blessing to x10 Team!

---------- Post added at 06:06 AM ---------- Previous post was at 04:56 AM ----------

What is the estimated time usually for the website to up?

Thank you!

[Skizzerz]

If you're still seeing that default web page in 12-24 hours, post back and I'll look into it more.

[ftimchurch92]

Dear Skizzerz,

Still "Server Error" Default Web page..

Thank you!

[Skizzerz]

Quick update, the problem seems to be more elusive than we thought, and we are still trying to identify why there are so many accounts giving server errors on lotus.

[ftimchurch92]

Thank you Skizzerz for the update! I'm praying that it will resolved soon. Kindly keep me posted.

[Skizzerz]

Hello,

Your site should work now, thank you for your patience.

[ftimchurch92]

Thank you so much Skizzerz!

God bless you and x10 team!