re-creating account

[arhitekt.ibler91]

hi, i already asked for my problem but didn't respond on time, so my request was closed.



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hello

i got message that my home directory is not available when i was trying to connect on server. pls help me

Original Forum Thread: http://x10hosting.com/forums/showthread.php?t=167629

Anna
September 11 at 12:45 pm

Hello,

Looks like your account were affected by the issues as announced at: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html

Do you currently have any databases?
If you do please make backups of them using the export function in phpMyAdmin before we proceed and re-create your account (involves deleting the current and setting up one with the same username and domain which we will handle server side).

Regards,
Anna
>

i do not have any database, so please re-create my account

[xav0989]

I'll escalate your request.