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Thread: Main domain name change did not work

  1. #1
    k.eytest00030 is offline x10Hosting Member k.eytest00030 is an unknown quantity at this point
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    Main domain name change did not work

    i have a purchased .com domain name that i set up to use as the MAIN domain name with this free hosting instead of the standard subdomain (.x10.mx) using this guide: here
    but now when i got to the domain, it shows me an error page.
    here it is if you can help.
    thank you very much

  2. #2
    Dead-i's Avatar
    Dead-i is offline Community Advocate Dead-i has a spectacular aura about
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    Re: Main domain name change did not work

    There is no account linked to your forum account - have you actually created your account?

    If so, then please create a new support ticket from the forum account that is linked to your hosting account.

    If not, then you will have to sign up with a normal subdomain (.x10.mx) and then change it later from within your Account Information Panel.

  3. #3
    k.eytest00030 is offline x10Hosting Member k.eytest00030 is an unknown quantity at this point
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    Re: Main domain name change did not work

    sorry, this forums account is not the same one i am using for hosting.

  4. #4
    Dead-i's Avatar
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    Re: Main domain name change did not work

    Could you please create a new support ticket from the linked Forum Account to allow me to investigate?

  5. #5
    k.eytest00030 is offline x10Hosting Member k.eytest00030 is an unknown quantity at this point
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    Re: Main domain name change did not work

    yes thank you very much ill do it right now

  6. #6
    Dead-i's Avatar
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    Re: Main domain name change did not work

    Your welcome

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