Complaints regarding server error

[vinayakaher78]

Since three days there have been 100 complaints regarding server error. Till date not a single one might be solved. Not due to community members/super members but just due to x10hosting paid staff.

It is not just my problem but forum suggests it is everybody's problem.

My hosting account is stuck for more than 72 hours but no solution:
Server Error There has been a server error.

I know you are providing these services for free but we are also not taking advantage of it. I am just trying to put up my personal site not commercial site. But more than 72 hours is taking me no where.

---------- Post added at 02:34 PM ---------- Previous post was at 02:33 PM ----------

Problem is with stoli accounts

[Skizzerz]

We know that it is a widespread problem on lotus. I have been personally working with Corey the past few days to isolate the issue, but so far everything we have tried has not given us any information on what is going wrong or how to fix it. Please be patient while we continue investigating what is going wrong.

There should not be any issues with stoli accounts, however. What makes you think the issue is with stoli?

[vinayakaher78]

correction it is lotus only. Atleast reply we are working on it so we get confidence that somebody is looking into it.

problem is that when it too went scratching in it, there are some problems when creating add on domain it does not add subdomain correctly into account due to which it does show correct ip after editing with dns zone editor still it does not help much.

How can i change / shift my lotus server.

---------- Post added at 05:42 PM ---------- Previous post was at 05:33 PM ----------

when ping to
E:\Users>ping 184.154.58.130

Pinging 184.154.58.130 with 32 bytes of data:
Reply from 184.154.58.130: bytes=32 time=282ms TTL=53
Reply from 184.154.58.130: bytes=32 time=280ms TTL=53
Reply from 184.154.58.130: bytes=32 time=270ms TTL=53
Reply from 184.154.58.130: bytes=32 time=261ms TTL=53

Ping statistics for 184.154.58.130:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 261ms, Maximum = 282ms, Average = 273ms

E:\Users>tracert 184.154.58.130

Tracing route to lotus.x10hosting.com [184.154.58.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 115.124.47.3
2 * 1 ms 2 ms 115.124.47.1
3 14 ms 18 ms 19 ms AES-Static-165.118.17.125.airtel.in [125.17.118.
165]
4 28 ms 21 ms * 203.101.100.22
5 18 ms 19 ms 18 ms 115.248.226.22
6 25 ms 15 ms 31 ms 115.255.239.54
7 39 ms 21 ms 18 ms 62.216.147.101
8 163 ms 153 ms 157 ms so-0-1-0.0.pjr02.ldn001.flagtel.com [85.95.25.13
7]
9 166 ms 167 ms 162 ms so-1-0-0.0.cjr02.ldn004.flagtel.com [85.95.25.10
]
10 * * 192 ms xe-0-3-0.cr1.lhr1.uk.nlayer.net [195.66.224.37]

11 183 ms 207 ms 211 ms ae2-70g.cr1.lhr1.uk.nlayer.net [69.22.139.62]
12 235 ms 238 ms 259 ms xe-8-2-0.cr1.nyc3.us.nlayer.net [69.22.142.132]

13 226 ms 266 ms 251 ms ae2-70g.cr1.ewr1.us.nlayer.net [69.31.95.145]
14 266 ms 284 ms 280 ms xe-5-0-0.cr1.ord1.us.nlayer.net [69.22.142.74]
15 267 ms 279 ms 260 ms ae0-40g.cr2.ord1.us.nlayer.net [69.31.111.154]
16 278 ms 279 ms 280 ms ae2-20g.ar1.ord6.us.nlayer.net [69.31.110.254]
17 295 ms 280 ms 287 ms as32475.ae6.ar1.ord6.us.nlayer.net [69.31.110.20
2]
18 283 ms * 279 ms asw-dl113.ord03.singlehop.net [173.236.77.170]
19 * 280 ms * lotus.x10hosting.com [184.154.58.130]
20 263 ms * 280 ms lotus.x10hosting.com [184.154.58.130]

Trace complete.

but if I do it to any domains mentioned with server error following comes:
E:\Users\>ping eoddd.x10.mx

Pinging eoddd.x10.mx [184.154.58.130] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 184.154.58.130:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

E:\Users>ping detectivevinayak.com

Pinging detectivevinayak.com [184.154.58.130] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Reply from 184.154.58.130: bytes=32 time=268ms TTL=53

Ping statistics for 184.154.58.130:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
Minimum = 268ms, Maximum = 268ms, Average = 268ms

[Skizzerz]

I'm happy to say that the issue has been located and fixed, so there shouldn't be any more server errors cropping up on lotus (newly created accounts may still experience a server error page for up to 15 minutes from the time the account is created)

[vinayakaher78]

Thanks lets keep finger crossed, everything works fine.