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Thread: Can I Unsuspend my account within 14 days of suspension?

  1. #1
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Can I Unsuspend my account within 14 days of suspension?

    My hosting account has been suspend since November 8th 2011 due to inactivity in forum. The terms of service says the account will be suspended for 14 days and then will be terminated. So is there something I can do within this 14 days to get my account back?
    dinomirt96 and karimirt47 like this.

  2. #2
    calistoy's Avatar
    calistoy is offline Free Support Volunteer calistoy is just really nice
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    Re: Can I Unsuspend my account within 14 days of suspension?

    You'll need to login to the forum account attached to the account that was suspended first. The forum account you posted here with doesn't have a hosting account so it can't be the one you are talking about. Login to the forums here ASAP with the connected and correct forum account first. After you've logged in, go check your forum account profile to make sure that the last activity shows as "Today." After that, go to your account panel https://x10hosting.com/control/login.php, click on Hosting, click on Suspensions, and then click on the button or link to unsuspend your account.

  3. #3
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Re: Can I Unsuspend my account within 14 days of suspension?

    alwintom35 is my connected forum account, When I log into my control panel, I have two notification mails titled:
    November 8 at 8:26 am x10Hosting Hosting Account Suspension

    November 8 at 6:34 am x10Hosting Account Inactivity Suspension Warning

    And alwintom35 is listed as my connected forum account. But you are right when I click the "HOSTING" tab, it says I do not have a hosting account under this account. But I am sure this is the only account I have with x10hosting. And I think thats why those two notifications are there.

    However, if have noticed, my account has been suspended within 2 hours of first warning. Isn't that a bit too quick?

  4. #4
    descalzo's Avatar
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    Re: Can I Unsuspend my account within 14 days of suspension?

    There is no account linked to this forum account.

    What is your cPanel username? Domain name?
    verlmirt17 likes this.
    Nothing is always absolutely so.

  5. #5
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Re: Can I Unsuspend my account within 14 days of suspension?

    capnel username:
    alwintom@live.com

    domain:
    aliendream.x10.mx

    -- not working anymore

    I had a parked domain as well with aliendream.net

  6. #6
    descalzo's Avatar
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    Re: Can I Unsuspend my account within 14 days of suspension?

    That is NOT your cPanel user name.
    Nothing is always absolutely so.

  7. #7
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Re: Can I Unsuspend my account within 14 days of suspension?

    Can I Unsuspend my account within 14 days of suspension?-screenshot.png

    Look at the above screenshot. I logged-into it using the above username. You can see my forum username listed there.

  8. #8
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Re: Can I Unsuspend my account within 14 days of suspension?

    Sorry. That was my x10hosting login:

    cPanel username is : alwintom

  9. #9
    alwintom35 is offline x10Hosting Member alwintom35 is an unknown quantity at this point
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    Re: Can I Unsuspend my account within 14 days of suspension?

    HELP!,...anyone?

  10. #10
    Livewire's Avatar
    Livewire is offline Abuse Compliance Officer Livewire is a glorious beacon of lightLivewire is a glorious beacon of light
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    Re: Can I Unsuspend my account within 14 days of suspension?

    There's no result in the system for the username alwintom; it may have already been terminated. If that's the case, it can't be unsuspended as it's not there to unsuspend anymore.

    You're still welcome to sign up again, but near as I can tell the account no longer exists.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

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