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Thread: "Untrusted Connection" to x10Hosting Control Panel

  1. #1
    jlbusaccounts64 is offline x10Hosting Member jlbusaccounts64 is an unknown quantity at this point
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    "Untrusted Connection" to x10Hosting Control Panel

    To whom it may concern -

    Attempts to open the control panel result in the following (Firefox) browser message:

    This Connection is Untrusted
    You have asked Firefox to connect securely to chopin.x10hosting.com:2083, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are
    going to the right place. However, this site's identity can't be verified.

    What Should I Do?
    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

    Technical Details
    chopin.x10hosting.com:2083 uses an invalid security certificate.
    The certificate is not trusted because no issuer chain was provided.
    (Error code: sec_error_unknown_issuer)

    A similar error is generated in Google Chrome.

    The site's security certificate is not trusted!
    You attempted to reach chopin.x10hosting.com, but the server presented a certificate issued by an entity that is not trusted by your computer's operating system. This may mean that the server has generated its own security credentials, which Google Chrome cannot rely on for identity information, or an attacker may be trying to intercept your communications. You should not proceed, especially if you have never seen this warning before for this site.

    All other secure logins that I typically use on my computer seem fine and do not generate security warnings, so there seems to be some issue specifically with your web site.

    Please advise. I do not wish to create an "exception" to connect to the control panel unless you inform me that this is a known issue and that connecting is safe.

    Thank you.

  2. #2
    essellar's Avatar
    essellar is online now Community Advocate essellar has a spectacular aura about
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    Re: "Untrusted Connection" to x10Hosting Control Panel

    It is a known issue. Essentially, the root certifier (the authority that issued the certificates) is not in the list of trusted CAs the browsers use. At the moment, creating an exception is the only way to allow an SSL connection to the server.
    “Beware of bugs in the above code; I have only proved it correct, not tried it.” --Donald Knuth
    "It was as if its architects were given a perfectly good hammer and gleefully replied, 'neat! With this hammer, we can build a tool that can pound in nails.'" -- Alex Papadimoulis (on TheDailyWTF.com)

  3. #3
    jlbusaccounts64 is offline x10Hosting Member jlbusaccounts64 is an unknown quantity at this point
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    Re: "Untrusted Connection" to x10Hosting Control Panel

    Thanks esselar!

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