cPanel Not Working Properly

[dipdeg73]

Respected x10hosting Team,

We think there is some problem in our cpanel. When we first switched to it we found some error as we clicked on expand stats ("[a fatal error or timeout occurred while processing this directive]") and when we clicked on the above error we got content as follows :

(" can't create /home/dipdeg/.cpanel/datastore/all_iplist.db: No such file or directory at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 250
Carp::croak('can\'t create /home/dipdeg/.cpanel/datastore/all_iplist.db: No s...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
Storable::logcroak('can\'t create /home/dipdeg/.cpanel/datastore/all_iplist.db: No s...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 258
Storable::_store('CODE(0x838fc10)', 'ARRAY(0x8903020)', '/home/dipdeg/.cpanel/datastore/all_iplist.db', 0) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 218
Storable::nstore('ARRAY(0x8903020)', '/home/dipdeg/.cpanel/datastore/all_iplist.db') called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 250
Cpanel::DIp::MainIP::getconfiguredips() called at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 61
Cpanel::DIp::MainIP::getmainip() called at /usr/local/cpanel/Cpanel/DIp.pm line 40
Cpanel::DIp::isdedicatedip(184.154.58.130) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 493
Cpanel::ExpVar::hasdedicatedip() called at /usr/local/cpanel/Cpanel/StatsBar.pm line 63
Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|theme| apacheversion|p...') called at (eval 14) line 1
eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 87
Cpanel::Api2::Exec::api2_exec('StatsBar', 'stat', 'HASH(0x8864b50)', 'HASH(0x8566320)') called at cpanel line 621
main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3881
main::dotag_finished_headers(0) called at cpanel line 3676
main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3627
main::cpanel_parse('GLOB(0x8567010)') called at cpanel line 2480
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//extended_statsbar.h...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 52
Cpanel::Branding::Branding_include('extended_stats bar.html') called at (eval 4) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1152
main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J [td class="stats_lef...') called at cpanel line 3878
main::dotag_finished_headers(0) called at cpanel line 3712
main::cpanel_parseblock('<cpanel Branding="include(extended_statsbar.html)">^J') called at cpanel line 3627
main::cpanel_parse('GLOB(0x83fb150)') called at cpanel line 5011
main::run_standard_mode() called at cpanel line 420
")


We hope you solve our matter as soon as possible as we have to host our study related site for our students.
And other thing we noticed is we are not given unmetered space for storage as we will host some contents for our students as notes and all. Please do help us as soon as possible and do also look after disk storage matter.


Thanks,
Dip-Deg Group

[dipdeg73]

Hey why is not anyone responding to this error/support ticket.

The above issue may also leak some of your code relating to your server.