Can't create a FTP account

[nacho94]

As the title says i cannot create a FTP account. When I submit the form nothing happes, please fix this as i want to start with my site

[stpvoice]

Hello,

There's no need to create an additional FTP account. You can use your cPanel username as the username, your cPanel password as the password, and your server's address/IP as the host.

[nacho94]

Hello,

There's no need to create an additional FTP account. You can use your cPanel username as the username, your cPanel password as the password, and your server's address/IP as the host.

Hi, thanks for your answer. Right now i am doing that but my FTP client gives me the following error :
"Response: 421 Home directory not available - aborting
Error: Could not connect to server "