Can't log into admin cp

[dadinck30]

I have the same problem. Cleared cookies and cache. After login, the page is blank. Goes to https://x10hosting.com/portal/login.php as a blank page whether or not I put proper account and password. I would make a support ticket, but I need to log in first.

[dadinck30]

I have the same problem. Cleared cookies and cache. After login, the page is blank. Goes to https://x10hosting.com/portal/login.php as a blank page whether or not I put proper account and password. I would make a support ticket, but I need to log in first.

It is working now. Magic.

[neillya1]

Also having issues, can log in to account fine but when trying to access cPanel it says "The login is invalid"

[hesperel]

Same here, when I enter the login page it first says I need to specify a login, then after I fill the details and hit "login" it first says it was successful and it's redirecting, then changes to "invalid password". (exactly as described in the very first post in this thread)

[pricel68]

New user, attempting first login to CPanel.

Stuck in the following loop:

- "Authenticating..."
- "Login Successful... Redirecting"
- "You must specify a username to login"

and end up returning to the login page prompting for username and password.

Ticket has been logged with support but given that I don't appear to be alone in this issue I'm not expecting a quick answer...

Edit: Support have already responded and I'm attempting a manual password reset. Will update if this resolves. Got to say though - nice quick response!

Edit 2: Resetting my password and using the cPanel link on the portal has allowed me to log in. Suggest anyone else with this issue try the same.