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Thread: Email not working again

  1. #11
    RyanThaDude is offline x10Hosting Member
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    Re: Email not working again

    I just tested and now it seems to be working again. Might have been a glitch or something. I did create a ticket #19429.
    Last edited by RyanThaDude; 07-03-2012 at 06:41 PM. Reason: Ticket

  2. #12
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    Re: Email not working again

    There is strange things during sending mail from php through SMTP. My script connects to port 25 of mail.wallst.ru, but receives following greeting from mail server:

    stoli.x10hosting.com ESMTP Exim 4.77 #2 Thu, 05 Jul 2012 15:00:49 -0400

    We do not authorize the use of this system to transport unsolicited,
    and/or bulk e-mail.
    But two days ago my script sent email well using this mail server.

  3. #13
    RyanThaDude is offline x10Hosting Member
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    Re: Email not working again

    While SMTP using my Google account was working it seems it stopped working again. My logs are full of "535 Incorrect authentication data" errors. I have turned off SMTP so that phpBB would use the PHP mail function instead and some mail gets delivered, and some doesn't. No errors are being logged.

  4. #14
    descalzo's Avatar
    descalzo is offline Grim Squeaker
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    Re: Email not working again

    Sunday 8th of July 2012 09:42:37 AM SMTP Error: Could not authenticate. Mailer Error: SMTP Error: Could not authenticate.
    Verified on Chopin.
    Nothing is always absolutely so.

  5. #15
    RyanThaDude is offline x10Hosting Member
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    Re: Email not working again

    I updated the support ticket a few days ago, still haven't heard anything yet.

  6. #16
    SierraAR's Avatar
    SierraAR is offline The Razgriz
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    Re: Email not working again

    Hello,

    What is your ticket's ID number?
    ***I am taking a break from support to focus on getting into college. Wish me luck!
    Sierra Brown | x10Hosting Volunteer Support
    █ sierra[@]x10hosting.com
    x10Hosting - Giving Away Hosting Since 2004
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  7. #17
    RyanThaDude is offline x10Hosting Member
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    Re: Email not working again

    Quote Originally Posted by SJ.Wolfe View Post
    Hello,

    What is your ticket's ID number?
    #19429

  8. #18
    b.kehlmeier55 is offline x10Hosting Member
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    Re: Email not working again

    I have the same issue; ticket # 19797

    I don't see how I can do anything to prevent blacklisting or get the Stoli server accepted by Google's SMTP server. I am using phpMailer to send very small amounts of email; below are the messages I receive. I have confirmed the login information is correct and works with Thunderbird.

    I can send email via another client and my code has not changed, so I assume the issue is between Stoli and Gmail.

    HTML Code:
    SMTP -> FROM SERVER:220-stoli.x10hosting.com ESMTP Exim 4.77 #2 Wed, 11 Jul 2012 15:44:12 -0400 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. 
    SMTP -> FROM SERVER: 250-stoli.x10hosting.com Hello stoli.x10hosting.com [69.175.122.178] 250-SIZE 52428800 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250 HELP 
    SMTP -> FROM SERVER:220 TLS go ahead 
    SMTP -> FROM SERVER: 250-stoli.x10hosting.com Hello stoli.x10hosting.com [69.175.122.178] 250-SIZE 52428800 250-PIPELINING 250-AUTH PLAIN LOGIN 250 HELP 
    SMTP -> ERROR: Password not accepted from server: 535 Incorrect authentication data 
    SMTP -> FROM SERVER:250 Reset OK 
    SMTP Error: Could not authenticate.
    Last edited by b.kehlmeier55; 07-11-2012 at 03:20 PM.

  9. #19
    b.kehlmeier55 is offline x10Hosting Member
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    Re: Email not working again

    It appears to have been fixed now.

  10. #20
    GtoXic is offline x10 Support
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    Re: Email not working again

    Glad to hear it's working for you again. If you have any issues in future however, I suggest opening a support ticket. That is where most staff look who can do something about it effectively.
    GtoXic | x10Hosting Technical Support
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