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Thread: CPanel wont let me log in "You must specify a username to login"

  1. #1
    isonoobh is offline x10Hosting Member
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    Thumbs down CPanel wont let me log in "You must specify a username to login"

    When I try logging into the cpanel it doesn't let me saying "You must specify a username to login". And I used my user, with right password? It even says, Sucsessfull, redricting..?
    Last edited by isonoobh; 08-02-2012 at 08:41 PM.

  2. #2
    misson is offline x10 Spammer
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    Re: CPanel wont let me log in "You must specify a username to login"

    How are you accessing the cPanel login page? To simplify matters, it's best to log in through the account portal. Remember, your hosting account (used for cPanel access) is different from your forum account; they don't have to have the same password or even the same username.
    Be sure to read all pages linked in this post; they have further information that should prove useful. When asking for help, make sure you follow Jon Skeet's and Eric Raymond's guidelines for prompt, accurate responses. Please answer any questions I ask; they're not rhetorical (probably). Any posted code is intended as illustrative example, rather than a solution to your problem to be copied without alteration. Study it to learn how to write your own solution.
    Misson, not Mission.

  3. #3
    Sharky's Avatar
    Sharky is offline The Biker
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    Re: CPanel wont let me log in "You must specify a username to login"

    Further to misson's post, please try the following:

    1. Log out and then back in to your account portal (this step is important, so do not skip it)
    2. click the blue access cpanel button

    Reply here if it worked or not (and if it didn't, what error(s) you continue to receive)

  4. #4
    btrotter is offline x10Hosting Member
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    Unhappy Re: CPanel wont let me log in "You must specify a username to login"

    I'm having the exact same problem. Clicking on the blue CPanel button at the account portal.. I get to a login, I enter my userid and password and get "Login successful, redirecting"... and get redirected back to the login screen...

  5. #5
    northe5 is offline Banned
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    Re: CPanel wont let me log in "You must specify a username to login"

    try one of these

    YOUR-DOMAIN-NAME.com:2083 (secure)
    or
    YOUR-NAME.x10.mx:2083 (secure)

    (NOTE: Removed unsecured access method)
    Last edited by Sharky; 08-05-2012 at 08:10 AM.
    bgtox10m likes this.

  6. #6
    Dead-i's Avatar
    Dead-i is offline x10 Support
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    Re: CPanel wont let me log in "You must specify a username to login"

    Please try clearing your cache and flushing your DNS.

    @northe5: The Account Portal should automatically redirect them to the secure cPanel address on clicking the blue Access cPanel button. Also, we discourage using the insecure 2082 version.
    Dead-i | x10Hosting Community Support Representative
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  7. #7
    Skizzerz's Avatar
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    Re: CPanel wont let me log in "You must specify a username to login"

    Your password cannot contain your username, so you might be running into issues there (the portal allows it, but cpanel rejects it). If your password contains your username, you'll need to change it before being able to access cpanel.
    Ryan Schmidt | Contributor
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  8. #8
    northe5 is offline Banned
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    Re: CPanel wont let me log in "You must specify a username to login"

    Quote Originally Posted by Dead-i View Post
    @northe5: The Account Portal should automatically redirect them to the secure cPanel address on clicking the blue Access cPanel button. Also, we discourage using the insecure 2082 version.
    ok, no problem just trying to help and will remember not to give insecure way in the future

  9. #9
    alexriv is offline x10Hosting Member
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    Thumbs up Re: CPanel wont let me log in "You must specify a username to login"

    OK here might be a SOLUTION!
    If you have just registered go to the main page http://x10hosting.com/ click on Account Portal, the on the top right Log Out. Now close your browser and log in. That must help! At least it did for me 2 mins ago.

  10. #10
    Skizzerz's Avatar
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    Re: CPanel wont let me log in "You must specify a username to login"

    Quote Originally Posted by alexriv View Post
    OK here might be a SOLUTION!
    If you have just registered go to the main page http://x10hosting.com/ click on Account Portal, the on the top right Log Out. Now close your browser and log in. That must help! At least it did for me 2 mins ago.
    See Sharky's post above, we've been telling people that all along

    Glad to know it worked for you.
    Ryan Schmidt | Contributor
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