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Thread: Trying to link my account to forum but can't get past "The hosting username....."

  1. #1
    jjturner is offline x10Hosting Member jjturner is an unknown quantity at this point
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    Trying to link my account to forum but can't get past "The hosting username....."

    Both Login Usernames are jjturner and the domain I picked is x10hosting.com. Subdomain is jjturner, right?

    My email address is jjturner@new.rr.com and was given for both the forum and the web space.

    I received the email to activate membership and did that 10am this morning.

    I go to www.x10hosting.com/login and log in.

    It takes me to the page that says,"

    In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account. Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

    I put in jjturner for the account username and click link hosting account.

    A little sign pops up on the top saying:

    An Error Has Occurred
    The hosting username you specified does not exist.

    Please help!

    jjturner

  2. #2
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Trying to link my account to forum but can't get past "The hosting username....."

    I don't think you activated your account, as I can't seem to find it.
    Thanks,
    Brandon Long

  3. #3
    jjturner is offline x10Hosting Member jjturner is an unknown quantity at this point
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    Re: Trying to link my account to forum but can't get past "The hosting username....."

    I did get the email for activation and clicked on the link. On going back and reading the mail, it says it is for my forum registration. I did not get a separate email for my web space. Is it possible that it will take a longer time to get that mail? It's been 9 hours since I registered online but have not gotten one for web hosting.....

    jjturner

  4. #4
    Brandon's Avatar
    Brandon is offline Former Senior Account Rep Brandon is on a distinguished road
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    Re: Trying to link my account to forum but can't get past "The hosting username....."

    http://x10hosting.com/

    Did you register on our homepage for your account.
    Thanks,
    Brandon Long

  5. #5
    jjturner is offline x10Hosting Member jjturner is an unknown quantity at this point
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    Re: Trying to link my account to forum but can't get past "The hosting username....."

    When I log in on the home page and click aopply now, click through the Policies, answer all the questions to sign up for a free web hosting account I get this response:

    An Error Has Occurred
    You already have a hosting account, use it.

    I think I do have an account but don't know why it thinks I don't when I try to link it to the forum account,

    Thanks for your continued attention,.....

    jjturner

  6. #6
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Trying to link my account to forum but can't get past "The hosting username....."


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