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Thread: Account panel error

  1. #1
    Garcy is offline x10Hosting Member Garcy is an unknown quantity at this point
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    Sep 2007
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    Cool Account panel error

    Hey

    i get this message when i try and log info my account.

    An Error Has Occurred
    Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

    Please post on our forums to seek support on this issue.

    I have asked for an account type change and ever since this my account has not been avalible to access. This account type chane was done about 4 days ago.



    can anyone help

    cheers
    Garcy

  2. #2
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Account panel error

    What is your hosting user name?
    Corey Arbogast | CEO
    █ 888-X10-9668 - corey[@]x10hosting.com
    x10Hosting - Giving Away Hosting Since 2004
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  3. #3
    Garcy is offline x10Hosting Member Garcy is an unknown quantity at this point
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    Re: Account panel error

    that would be "garcy"

    http://garcy.x10hosting.com


    cheers m8
    Garcy

  4. #4
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Account panel error

    What was the change you requested? Also did you need anything important in the account panel? We are migrating the server you are on right now to a new one.
    Corey Arbogast | CEO
    █ 888-X10-9668 - corey[@]x10hosting.com
    x10Hosting - Giving Away Hosting Since 2004
    Premium Hosting | VPS Services

  5. #5
    Garcy is offline x10Hosting Member Garcy is an unknown quantity at this point
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    Re: Account panel error

    I requested a account change from ad enhanced to ad free. And no i dont need anything from that account.

    so any idea of what the problem is? or how long it will take to be over?


    Garcy

  6. #6
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Account panel error

    We're in the middle of the server migration so it's hard to tell where your account really is. Once we're done there will be a news post. After that please post back and I will fix your account.
    Corey Arbogast | CEO
    █ 888-X10-9668 - corey[@]x10hosting.com
    x10Hosting - Giving Away Hosting Since 2004
    Premium Hosting | VPS Services

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