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Thread: imap issues on windows mail... cannot send email

  1. #1
    enever is offline x10Hosting Member enever is an unknown quantity at this point
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    Question imap issues on windows mail... cannot send email

    enever
    eneverdesign.com
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    i have been trying to configure my windows mail (vista) to imap with my email address simon@eneverdesign.com

    using the manual settings (as the auto didnt work) was slightly confusing as it doesnt obviously state what to type into the slected areas.

    so here is what i have in each field...

    email address : simon@eneverdesign.com
    incoming server : imap
    incoming mail (imap) : cossacks.x10hosting.com
    outgoing mail (smtp) : mail.eneverdesign.com
    email username : simon+eneverdesign.com
    (remember my password is tickes, 'logon using Secure password protection' is not)
    my server requires auth : ticked
    outgoing mail (SMTP) : 25 (SSL not ticked) (although i want ssl if poss)
    incoming mail (imap) : 143 (SSL not ticked) (although i want ssl if poss)

    i can recieve emails fine, imap okay (although the only folders i have are "inbox" and another folder i created myself , which may just be all i get anyway?) however it will not send email. following error comes up.

    The connection to the server has failed. Subject 'test', Account: 'enever [design]', Server: 'mail.eneverdesign.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    i am sure it is just a wrong setting somehwere along the line.

    sorry to be a pain!

  2. #2
    Jamesy's Avatar
    Jamesy is offline x10Hosting Member Jamesy is an unknown quantity at this point
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    Re: imap issues on windows mail... cannot send email

    Mail has been iffy over the past few days or so.

  3. #3
    TechAsh's Avatar
    TechAsh is offline Retired TechAsh is an unknown quantity at this point
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    Re: imap issues on windows mail... cannot send email

    I can't see anything wrong with your config (But that doesn't help you doesit?)
    It could be something to do with a blocked port (From a quick search on Google).

    Try going through your config and check everything matches the config in cPanel.
    Last edited by TechAsh; 03-04-2008 at 02:36 PM.
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  4. #4
    enever is offline x10Hosting Member enever is an unknown quantity at this point
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    Re: imap issues on windows mail... cannot send email

    i can send mail absolutely fine on webmail though.

    i dont think it is a case of being "iffy"

    could someonw who has imap working, or an admin or someone look at the settings i have ticked above and tell me if i have them all right.

    ideally i want to use SSL, but i dont mind not if it is a big problem. but i found the manual instructions confusing as the port numbers didnt make sense. the "143" for the imap for instance wasnt mentioned anywhere, i found that in another message, and i just think that i have a random blend of SSl settings and non!?

    could someonw please help

  5. #5
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    Re: imap issues on windows mail... cannot send email

    I used to use IMAP, but I don't any more because I found it unreliable.

    I remember I used SSL for all servers, but I can't remember the port numbers. I also used Mozilla Thunderbird, So I not really sure about the settings needed.

    Unless you really need IMAP, I suggest using POP3. It's more reliable an simpler to setup.
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  6. #6
    enever is offline x10Hosting Member enever is an unknown quantity at this point
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    Re: imap issues on windows mail... cannot send email

    but am i right in thinking that using pop3, if i read a message on webmail, it will not dowload into my email client when "at home". i need to use folders quite a bit in my emailing so imap is pretty essentual i think.

    im sure there must be an easy way of getting round this.

    its all working fine apart from that error message

  7. #7
    TechAsh's Avatar
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    Re: imap issues on windows mail... cannot send email

    Using pop3, an e-mail will only be download if you run you e-mail program.
    But you can set it to leave a copy of the message on the server if you want.

    I'm sorry but I can't help any more than this. Hope you get it working.
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