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Thread: email incoming and outgoing server can't be found

  1. #1
    ysm79 is offline x10Hosting Member ysm79 is an unknown quantity at this point
    Join Date
    Apr 2008
    Posts
    13

    email incoming and outgoing server can't be found

    Dear support,

    I still can't manually configure my email client to send email. I got the following message:

    The host 'mail.homeownersleague.com ' could not be found. Please verify that you have entered the server name correctly.
    Subject 'test 050108'
    Server: 'mail.homeownersleague.com '
    Windows Live Mail Error ID: 0x800CCC0D
    Protocol: SMTP
    Port: 25
    Secure(SSL): No
    Socket Error: 11001

    I can ping my domain (www.homeownersleague.com) but not this mail server.

    How could I use my email client?

    Thanks.

    P.S.

    I configured my email client by referring the cpanel's instruction as below:

    Mail Server Username: me+homeownersleague.com
    Incoming Mail Server: mail.homeownersleague.com
    Incoming Mail Server: (SSL) cossacks.x10hosting.com
    Outgoing Mail Server: mail.homeownersleague.com (server requires authentication) port 25
    Outgoing Mail Server: (SSL) mail.homeownersleague.com (server requires authentication) port 465
    Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
    Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)
    Edit:
    Any feedback yet? Awaiting online... Thanks.
    Last edited by ysm79; 05-01-2008 at 12:11 PM. Reason: Automerged Doublepost
    dinomirt96 likes this.

  2. #2
    Fedlerner's Avatar
    Fedlerner is offline Retired Fedlerner is an unknown quantity at this point
    Join Date
    Aug 2006
    Location
    Buenos Aires, Argentina
    Posts
    12,923

    Re: email incoming and outgoing server can't be found

    Try again now please.
    What client are you using?

    What do you get when pinging? I've just pinged mail.homeownersleague.com and get the correct IP, which is: 74.86.240.236
    Federico Lerner
    Former x10Hosting Administrator - Staff Manager

  3. #3
    ysm79 is offline x10Hosting Member ysm79 is an unknown quantity at this point
    Join Date
    Apr 2008
    Posts
    13

    Re: email incoming and outgoing server can't be found

    Thanks.

    I used Microsoft Live Client and it didn't work. the outlook express works pretty good. Thanks again.
    karimirt47 likes this.

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