cPanel won't load

[sprinter]

I have the ability to access cPanel and login.. however the home cPanel page never loads...


Server Load20.16

Apache HTTPOnline

MySQLOnline

EximOnline

cPanelOnline

FTPOnline

DNSOffline

[Russ]

Are you able to login now?

[sprinter]

yes, it is working now.

however, i need to ask a favor. will an administrator please delete the sites folder within my public_html directory? thanks

[DefecTalisman]

This is something you can do yourself either through "File manager" in cpanel or a FTP client such as FileZilla.

[sprinter]

lol, i know how to delete the folder. there is a problem with it, however, and it will not delete. It happens sometimes on shared hosting.... that is why I asked.

[Fedlerner]

Directory public_html/sites deleted.

Feel free to re-open this thread if you need further assistance.

[sprinter]

I cannot delete public_html/sites or public_html/images...please do so for me.

Thanks.

[GamingX]

Set the folder permissions to 755 and also the permissions inside the folder to 755 and then try deleting them.

[Christopher]

If this is still a problem, use the legacy file manager.