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Thread: Hosting account reset and no longer linked?

  1. #1
    dropinthestream is offline x10Hosting Member dropinthestream is an unknown quantity at this point
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    Hosting account reset and no longer linked?

    Hi,

    I'm not sure if anything can be done about this since it happened quite a while ago, but my web page has been replaced with a generic cPanel page and my hosting account does not seem to be linked to my user account anymore. When I try to link it, it cannot find the account, however when I try to sign-up again for the add-free service, it says I already have a hosting and I should use that one. Can anyone provide any insight into this dilemma? :happysad:

  2. #2
    Christopher's Avatar
    Christopher is offline Retired Christopher is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    What is your cPanel username?

  3. #3
    dropinthestream is offline x10Hosting Member dropinthestream is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    My cPanel username is "mattias" - linked to the domain name mattias.exofire.net .

    If that doesn't work, it may also be "dropinthestream", I might have them mixed up

    Last edited by dropinthestream; 07-23-2008 at 07:12 AM.

  4. #4
    Christopher's Avatar
    Christopher is offline Retired Christopher is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    It was terminated.
    Reason: Suspended for extended period of time, terminated automatically.

  5. #5
    dropinthestream is offline x10Hosting Member dropinthestream is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    Can I re-apply for an account, then? I tried to in my user account but it said I already had a hosting package and I should use that instead.

    Thanks ;)

  6. #6
    Christopher's Avatar
    Christopher is offline Retired Christopher is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    Logout of the forums and you should be able to register.

  7. #7
    dropinthestream is offline x10Hosting Member dropinthestream is an unknown quantity at this point
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    Re: Hosting account reset and no longer linked?

    Silly me, it worked. Thanks!

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