Lotus SMTP Down

[rockee]

Domain:gemmas.ws
rockee

lotus.x10hosting.com no smtp or smtps

Email setup is fine on cPanel and I am able to pop the mail with pop3 and pop3s no problemo.
Sending smtp mail is the server down on lotus?

Error messages email client:
Warning Failed to connect to mail server.

cPanel Manual Settings
Incoming Mail Server: mail.gemmas.ws port 110 - working
Incoming Mail Server: (SSL) LSN-D2107.limestonenetworks.com port 995 - not working (what's this anyway?)
Incoming Mail Server: (SSL) mail.gemmas.ws port 995 - working
Outgoing Mail Server: mail.gemmas.ws (server requires authentication) port 25 - not working
Outgoing Mail Server: (SSL) lotus.x10hosting.com (server requires authentication) port 465 - not working

Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS (SSL/TLS)
Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

From DomainDossier

Address lookup

canonical name lotus.x10hosting.com
aliases
addresses 216.245.223.218

Service scan

FTP - 21 220---------- Welcome to Pure-FTPd [TLS] ----------
220-You are user number 2 of 75 allowed.
220-Local time is now 06:17. Server port: 21.
220-This is a private system - No anonymous login
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
220 Logout.

SMTP - 25

HTTP - 80 HTTP/1.1 200 OK
Date: Mon, 24 Nov 2008 12:17:56 GMT
Server: Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8b mod_mono/1.9 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Last-Modified: Sun, 09 Nov 2008 18:29:13 GMT
ETag: "6f285b6-d92-45b45d2b83040"
Accept-Ranges: bytes
Content-Length: 3474
Connection: close
Content-Type: text/html

POP3 - 110 +OK Dovecot ready.

IMAP - 143* OK Dovecot ready.

Rocky

[Scott]

Can you confirm if SMTP is still down?

[rockee]

Can you confirm if SMTP is still down?

Confirmed.

Email Client
mail.gemmas.ws smtp port 25 - Warning unable to connect to mail server
mail.gemmas.ws smtps port 465 - Warning unable to connect to mail server

lotus.x10hosting.com smtp port 25 - Warning unable to connect to mail server
lotus.x10hosting.com smtps port 465 - Warning unable to connect to mail server

http://70.84.211.98/co/DomainDossier.aspx still reports SMTP port 25 no service.

Rocky

[rockee]

This issue has not been resolved as of the date and time of this post so I have reopened it that hopefully someone can truthfully resolve this server down issue.

The SMTP/SMTPS server at lotus.x10hosting.com is still unavailable from a desktop PC email client - *** Warning *** unable to connect to mail server.

My previous posts and my support ticket (#GUX-684265) information is still very relevant.
Rocky