Hey I'm new.. Help me :(

[ItsKraze]

hello... im new to hosting... i joined a while back but i just couldnt get it to work...
so, i decided to give this another try and when i tried to go to my cpanel it gives me this:
In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!

so i enter my username... but it says that the hosting account name doesnt exist...
I've been waiting to use this Hosting for over a month now, what am I supposed to do...?

[Jordan C]

Hi there,

You should be entering your forum user name, as it must be linked to your hosting account. If you cannot get it to work, make a ticket at our support site, http://support.x10hosting.com

Its good to see you decided to start using our great free hosting services, and I look to see you around.

- Jordan

[Smith6612]

Welcome to x10 ItsKraze!

[xav0989]

As Jordan C said, try the support site. Anyways, Welcome!