Help Please

[jbyna314]

Hello everyone, I just signed up for a free account and it stated a confirmation email was sent to me, but after waiting about 30 minutes, I tried the resend option. I still have not seen anything come through. Can someone help?

[zapzack]

Have you checked your spam folder?

[jbyna314]

Yes, sure did.

Still no luck. Any other ideas?

[zen-r]

Probably best to just wait.

The server which sends out emails may be busy at moment/

[jbyna314]

Ok, thanks.

So if it does not come within 24 hours, would that be an issue.

Wow, this is nice, I really appreciate the quick responses.

[zen-r]

Yes, you should have something by then!

[Smith6612]

Welcome to x10 jbyna314! E-mail lately hasn't been the most instant of things to rely upon. It has to go through spam checkers everywhere, and it has to of course, sit in a queue to be sent. Just give it no more than a day and it should be in either your Inbox or your spam folder.

[jbyna314]

Sorry to be a pest, but it's me again.

I still have not receieved the new account email (and not in the spam folder either).

Should I open a ticket and if so, how do I do that?

Thanks,

[zen-r]

Yes ; http://support.x10hosting.com/

I'm sorry to hear that you're having problems - I hope it gets sorted out soon for you.