What to do if your account stops working...

[Corey]

Please post your username along with if it's working at all or just cPanel isn't working.

As everyone knows we've been cleaning off the servers and doing maintenance. I have backed up everyone's account and moved it over, most likely a lot of accounts haven't been restored yet but we do have the files. If yours hasn't been restored please post and we'll move it up on the list.

This is the only way we can get this mess sorted out in a timely manner. Sorry for the inconvenience.

***EDIT***

Please check the news for the link to the helpdesk.


-Corey

[ak007]

thanks for the Updates :D

[motokruisers]

Well mine worked this morning and right now its giving me a time out. Is the server just down or something happend to my account?

[Shoelace]

Domain: mbwonline.x10hosting.com
Ip: 70.85.87.52 (n)
UserName: mbwonlin

Well as of this time, my site or Cpanel isn't loading at all. Is this why it isn't working? Anyways, I put my info just in case.

Also, I wanted to ask a quick question. I read somewhere that there is this program that auto-detects if there are ads on the pages. Well I use Frames in my site where the left side would be nav.html and the right side is the main pages with the ads and the index.html will just have the dimensions of the frames. So if a program autotects ads, would it say that I don't have them on every page because index and and nav don't necerssay have them, but in reality every page you pick, it should bring up a new page with ads. Thanks for your guys help.

[Stingah]

Well mine worked this morning and right now its giving me a time out. Is the server just down or something happend to my account?

Same, mine's not doing anything along with no cpanel.

Domain: sscont.x10hosting.com
Ip: 70.85.87.52 (n)
username: stingah

[Kay]

Then post your deatils likr what Amos said instead of posting rubbish.

[motokruisers]

Domain:motokruisers.com
Ip:70.85.87.52 (n) ?
UserName: motokrsr

[kalluris]

Domain: telugukids.com
Ip: 70.85.87.52 (n)
username: teluguki

I am getting timeout error .. unable to access both the site and Cpanel.

Thanks for the help!!

[Kay]

Domain: showcase.x10hosting.com
Ip: 70.85.87.52 (n)
UserName: showcase

I Just relise my account isn't working - I don't mind if my files are not safe - since I don't need them - if you can remove the files aswell I dont mind. My Control panel and site is not loading up - looks like most of the problems are coming from 70.85.87.52 server.

[poojasoft]

Domain: poojasoft.com
Ip: 70.85.87.52
user Name: poojasof

Unable to access the site aswell the Cpanel.

Thanks inadvance for your help.