If you want to complain...

[Corey]

LEAVE.

I'm sick of it. If you complain I will ban you, simple as that. The only thing you're accomplishing by complaining is making people mad. Do you think someone is going to want to help you after you complain? NO.

I'm giving my staff full permission to ban anyone who is complaining. There is a thing called constructive criticism, that is fine. If you have suggestions, that is fine. Straight out whining and complaining will not be tolerated. If you have a complaint, make it in a constructive manner. If you don't know how to do this, don't complain.

Thanks,
-Corey

[wxxjqjrbdo]

To be honest: I saw the thread title,I thought I am beyond hope,If you want to complain...
than complains,:bash:
Complaining doesn't solve problems,we or wait patiently.

[MicrotechXP]

Yes. All it dose is just make the process go slower. I think this is a really good idea.

[bugz]

well i dont want to complain x10 was the best hosting i ever had but i didn't find a better topic to ask if i might be able to get a backup of my site, there where files on there i dont have on my pc :'(

[komodolinux]

well now the ticketing is happening things should be restored faster so hopefully bugz they should be able to find your site.

[Alejandro]

I like this idea Corey, I'm really sick of complains.

[komodolinux]

yeh sometimes complaints do nothing. i would probably have reason to be unhappy as my account was apparently terminated despite my following all the rules but im relying on x10hosting realising they should not have deleted it and fixing it. thankfully the new ticketing has enabled me to have someone look at my request faster.

therefore well done corey and the team on implementing ticketing.

[Phil]

yeh sometimes complaints do nothing. i would probably have reason to be unhappy as my account was apparently terminated despite my following all the rules but im relying on x10hosting realising they should not have deleted it and fixing it. thankfully the new ticketing has enabled me to have someone look at my request faster.

Who said it was terminated? We said it might still be there. we just can't check right now becuase were not able to login to the WHM.

[komodolinux]

well in a private message to me tyler said it was most likely terminated as he couldnt find its backup.

either way wether terminated or just lost i am sure that the new ticketing system will result in the error being rectified sooner than under the old system of just posting in a forum thread.

[komodolinux]

in quote. the support email i received from tyler.

Subject: [#296594] please restore my account
From: corey@x10hosting.com Add to Address Book Add Mobile Alert
Date: Sat, 19 Nov 2005 09:59:50 -0600


-- do not edit --



Your account is not showing in the backups. It was most likely
terminated for inactivity. Sorry

-Tyler