Option 3

[Corey]

Looks like option 3 is going to win in the poll. So it looks like the plan will be, everyone who wants to keep their accounts will post a ticket on the help desk at http://www.x10hosting.com/helpdesk . Make sure to pick the Backup\Restore department.

I will start backing up accounts Thursday evening after Thanksgiving dinner, I have no idea how many accounts will need to be backed up but we'll estimate it will go into Friday. Once this is complete I will have the server wiped clean with a fresh install of the operating system.

From there we will start restoring accounts... If all goes well I'd think we will have the accounts back up by Sat night or possibly Sunday depending how many.

If you think this is too early let me know and we can extend the timeframe. I would also suggest everyone backup their files and databases between now and Friday ;) If you can't get into cPanel try http://70.86.136.178:2082

-Corey

[Phil]

Sounds good, Can't wait :drool:

[Aroonxors]

Yay:D, about time to get rid of all those inactive members ><

[nzguy2004]

Still getting told that the cpanel server is too busy!

[somebody123]

I will start backing up accounts Thursday evening after Thanksgiving dinner, I have no idea how many accounts will need to be backed up but we'll estimate it will go into Friday. Once this is complete I will have the server wiped clean with a fresh install of the operating system.

From there we will start restoring accounts... If all goes well I'd think we will have the accounts back up by Sat night or possibly Sunday depending how many.
-Corey

Where does this put me? You mentioned in one of the support tickets that my account had been wiped, but then a 2nd one said that you'd restored the dns, which made it so I could see the Cpanel page, but I couldn't log in. Will my account exist after the wipe/kill considering it's not in the current backups, and if not, is there a way I can re-register it?

My user account: peix10ho
subdomain: pei.x10hosting.com

Thanks in advance

[athan0000]

i can't login too in cpanel and http://70.86.136.178:2082....

[Corey]

I will start backing up accounts Thursday evening after Thanksgiving dinner, I have no idea how many accounts will need to be backed up but we'll estimate it will go into Friday. Once this is complete I will have the server wiped clean with a fresh install of the operating system.

From there we will start restoring accounts... If all goes well I'd think we will have the accounts back up by Sat night or possibly Sunday depending how many.
-Corey

Where does this put me? You mentioned in one of the support tickets that my account had been wiped, but then a 2nd one said that you'd restored the dns, which made it so I could see the Cpanel page, but I couldn't log in. Will my account exist after the wipe/kill considering it's not in the current backups, and if not, is there a way I can re-register it?

My user account: peix10ho
subdomain: pei.x10hosting.com

Thanks in advance

I'm pretty sure I found your account, just put in a ticket to have it backed up.

-Corey

[Jake]

thanks corey, good idea for a quicker fix!

[elserge82]

can't wait for sat
10x x10 team

[theblazingangel]

Corey, how practical would it be to create an image of the disk drive, or even replace the disk drive itself and use it as the backup? It would solve the time problem of processing a full backup...?