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Thread: HRU (High Resource Usage) Policy Change

  1. #1
    Corey's Avatar
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    HRU (High Resource Usage) Policy Change

    We are aware that high resource usage suspensions are the number one complaint for the free hosting service so we've been working on a less invasive way to track usage and take actions to keep the servers stable.

    First, I will need to explain CPU usage a bit below.
    Going forward you will be allowed 300 CPU seconds per hour, 1 second of CPU time means you used a full core (2.93Ghz) for the whole second. If you used 293Mhz for 10 seconds it would equal 1 second of CPU time.

    It does not matter to us when you use this CPU time, it can be the beginning of the hour, or the end. You can use it all at once or spread it out throughout the hour. This will solve the problem of people being suspended for installing and upgrading scripts where short bursts of high CPU are required.

    If you hit your CPU limit your traffic will be redirected to a page telling the users that you have hit your resource limit and to please try again in an hour. Once an hour is up your resource usage will automatically reset and your site will work as usual. If your traffic is redirected your cPanel, FTP, and email will still work fine. This will allow you access to your files and email giving you the ability to try and resolve the high resource issue.

    With the above you will also find new icons in your cPanel that will let you track your own CPU time and other resources that your account is using including some hourly and daily graphs.

    This system is almost fully implemented on all free hosting servers, we hope to put it live in the next 24 hours. At that time automatic HRU suspensions will be shut off in favor of this new system.

    Please note, CPU time and other limits may change as we gather data from the new system.

    As always, we do not provide support in news threads, however I will be happy to answer any questions about the new system.
    CoolFinalFan, Anna, Gouri and 18 others like this.
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    Re: HRU (High Resource Usage) Policy Change

    I gave you an idea like this like 6 years ago
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    khopcraft77 is offline x10Hosting Member khopcraft77 is an unknown quantity at this point
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    Re: HRU (High Resource Usage) Policy Change

    Sweet, thanks Corey.
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    phoenix2010 is offline x10 Sophmore phoenix2010 is an unknown quantity at this point
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    Re: HRU (High Resource Usage) Policy Change

    Thanks corey this will make things a little easier.

    especialy the button in cpanel where users can track there own usage , totaly brilliant

  5. #5
    forumafrique78 is offline x10Hosting Member forumafrique78 is an unknown quantity at this point
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    Re: HRU (High Resource Usage) Policy Change

    Very useful ! Thanks

  6. #6
    blacknight.the89 is offline x10Hosting Member blacknight.the89 is an unknown quantity at this point
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    Re: HRU (High Resource Usage) Policy Change

    I dont know... my site went offline now due this new system and i believe is more troublesome than the older one since I could fix the problems and try not to get past 25% of cpu now i have to make the few users I had wait 1 hour for using less than that.... great D:

  7. #7
    blogalfred001182 is offline x10Hosting Member blogalfred001182 is an unknown quantity at this point
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    Re: HRU (High Resource Usage) Policy Change

    I dont like this HRU new policy.
    cant upload anymore a big files 100mb by remote it will stop in 45 second in loading and the upload will stop -.- and i see in the folder there a file name php_errorlog i open it and the error is [19-Sep-2011 04:46:10] PHP Fatal error: Maximum execution time of 45 seconds exceeded in /home/bloggera/public_html/ line 119

  8. #8
    Jake's Avatar
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    Re: HRU (High Resource Usage) Policy Change

    That has little to do with the new HRU policy and everything to do with php maximum execution time. You should be uploading files via FTP anyway. Uploading that large of files over a php script does not ensure the file will be fully uploaded at all.
    Last edited by Jake; 09-19-2011 at 05:20 AM. Reason: Added extra stuff
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    Thumbs up Re: HRU (High Resource Usage) Policy Change

    Pardon me, but please illuminate. What is the meaning of 'usage', how does somebody get to spend/surpass these seconds? Do they have anything to do with real seconds?

    ---------- Post added at 07:59 AM ---------- Previous post was at 07:52 AM ----------

    Never mind, it's answered in the other thread. Thanks.
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    Re: HRU (High Resource Usage) Policy Change

    Quote Originally Posted by blogalfred001182 View Post
    I dont like this HRU new policy.
    cant upload anymore a big files 100mb by remote it will stop in 45 second in loading and the upload will stop -.- and i see in the folder there a file name php_errorlog i open it and the error is [19-Sep-2011 04:46:10] PHP Fatal error: Maximum execution time of 45 seconds exceeded in /home/bloggera/public_html/ line 119
    The issue discussed is different from you mentioned.
    By the way, why such big files to be uploaded!!
    Kindly check again so that the files (>100Mb) abide to ToS.Goodluck.
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