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Thread: Disk Space Policy Change

  1. #1
    Corey's Avatar
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    Disk Space Policy Change

    Effective immediately all non upgraded packages have been hard limited.
    High Risk Countries: 500MB (Previously Limited)
    Everyone Else: 1GB

    Due to excessive abuse by customers using accounts for personal file storage, warez, movies, etc we will no longer offer the unmetered feature immediately after signup. We will still offer unmetered storage by request as long as your account qualifies with the requirements listed below.

    Unmetered Requirements
    - Account must be one week old
    - You must be using at least 500MB of your storage space
    - You must have a working website online that falls inline with our terms of service

    If you meet the above requirements just open a support request and a community support representative will upgrade your account.

    This will allow our legitimate users to grow their sites with the unmetered features without being affected by the constant abuse the servers have been enduring. Removing hundreds of gigs of warez every few days takes a lot of our time and puts a lot of strain on the servers. We believe this is a fair compromise that will not actually affect anyone legitimately needing the unmetered space option.
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  2. #2
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    Re: Disk Space Policy Change

    Hypothetically speaking, what about those legitimate users who are already past the 1GB mark?
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  3. #3
    Corey's Avatar
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    Re: Disk Space Policy Change

    They just need to submit a ticket and the limit will be lifted for them. If they're already over they will not be able to upload anymore until the limit is lifted or they remove enough files to fall below the limit.
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  4. #4
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    Re: Disk Space Policy Change

    You must be using at least 500MB of your storage space
    100% for High Risk Countries?
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  5. #5
    cyber_intercomp82 is offline x10Hosting Member cyber_intercomp82 is an unknown quantity at this point
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    Re: Disk Space Policy Change

    de que manera podremos hacer llegar a ustedes nuestra requisicion o confiramcion de usuario real de su espacio web

  6. #6
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    Re: Disk Space Policy Change

    Quote Originally Posted by ChatIndia View Post
    100% for High Risk Countries?
    Lotus's would still follow the original Lotus restrictions I think (7 days + TOS abiding only) because Lotus also has its bandwidth capped; the other accounts on the other servers don't get the bandwidth cap, just the 1gb disk.


    TOS breakers will be suspended regardless of race, creed, national origin, hair color, or favorite food. Thanks for your understanding!

  7. #7
    Jake's Avatar
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    Re: Disk Space Policy Change

    I believe for high risk users it would be as follows:

    1. High risk users signs up for 500mb limited account

    2. High risk user has legitimate webite up for 7 days, abides by ToS and requests limit lift

    3. The user is now set to the normal 1GB plan

    3. User has 500mb of actual files used for their website and are going to need more and submits a ticket to receive the unlimited plan.

    There really is no reason to upgrade directly to unlimited disk space if you're not using the space you already have.
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  8. #8
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    Re: Disk Space Policy Change

    this explains why my limit suddenly changed :P...this is a good idea
    Last edited by Jessica.C; 11-03-2011 at 02:16 PM.
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  9. #9
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    Re: Disk Space Policy Change

    Nice, i love this restriction, is positive for all members that use the hosting properly




    Quote Originally Posted by cyber_intercomp82 View Post
    de que manera podremos hacer llegar a ustedes nuestra requisicion o confiramcion de usuario real de su espacio web

    Enviando un thread support, al loguearte en tu cuenta vas a


    -Support

    -create request

    y haces tu peticion, intenta hacerla en ingles. Pero andes de hacerla debes haber llegado a los 500MB
    "Cuando el sabio seņala la luna, el necio se queda mirando el dedo"

    "When the sagepoints to the moon, the foolstares at thefinger"

  10. #10
    jackkatz974 is offline x10Hosting Member jackkatz974 is an unknown quantity at this point
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    Re: Disk Space Policy Change

    So let me get this straight...
    I've had my account here for over a week now.
    I'm currently not using 500mb, but my site is not fully uploaded, people told about it, etc.
    If I were to reach the 1GB limit, I able to apply for the unlimited again?

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