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Thread: Signups & Account Panel - Open!

  1. #1
    Bryon is offline Administrator Bryon has disabled reputation
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    Signups & Account Panel - Open!

    After two days of being down, the account panel and hosting signups are back open. We've changed away from the old system used to manage Ad-Free hosting accounts and moved it use cPanel instead.

    If you guys experience any problems with signing up or using the account panel, let us know here please.

    Thanks!

  2. #2
    D3t0x is offline x10Hosting Member D3t0x is an unknown quantity at this point
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    Re: Signups & Account Panel - Open!

    Ok. Now My site is still down. When will that be up? http://r0w.exofire.net

  3. #3
    deadimp is offline x10 Sophmore deadimp is an unknown quantity at this point
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    Re: Signups & Account Panel - Open!

    I've just tried to create an Ad-Free account, and when I submit all of my information, the next page just returns a crapload of errors, with the first one being:
    Code:
    Warning: SimpleXMLElement::__construct() [function.SimpleXMLElement---construct]: Entity: line 1: parser error : Space required after the Public Identifier in /home/corey/public_html/includes/classes/jmRemoteAPI.class.php on line 140
    Apparently, it didn't submit the information either, because the page is still the same (same info), and when I check username availability, it says that it's still there.

    Also, with the new system, do we link to our forum account if we're signing up for Ad-Free? Or is it the same as before?
    If we need to link, could I get my forum username changed back to deadimp?

    EDIT: I didn't see these messages on the panels:
    Step 1: Error from account backend caused by the domain, please choose another.
    Step 2: Error from account backend caused by the hosting username, please choose another.
    I'm gonna try and login with my info, but right now I'm confused. I didn't check to see if these errors were there on the first time I tried to submit the info, though.

    EDIT 2: Login wasn't successful, but I wasn't expecting it to be.
    Last edited by deadimp; 06-28-2007 at 08:54 AM.

  4. #4
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Signups & Account Panel - Open!

    This has nothing to do with the account panel or hosting sign-ups.

    It looks like your permissions are set wrong on your files, change the to < 777

    -Corey
    Last edited by Bryon; 06-28-2007 at 12:12 PM. Reason: Automerged Doublepost

  5. #5
    Bryon is offline Administrator Bryon has disabled reputation
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    Re: Signups & Account Panel - Open!

    Deadimpx: I believe that I have fixed those SimpleXML errors, it should be working now. Thanks for posting about it.
    Last edited by Bryon; 06-28-2007 at 12:11 PM.

  6. #6
    deadimp is offline x10 Sophmore deadimp is an unknown quantity at this point
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    Re: Signups & Account Panel - Open!

    I tried to signup again, and the SimpleXML errors aren't there, but the processing errors still are:
    Step 1: Error from account backend caused by the domain, please choose another.
    Step 2: Error from account backend caused by the hosting username, please choose another.
    Does this mean that it's already in use? I used the "Check if ... is available" buttons, and none of them told me that the account/domain was taken.

    Also, should we link to our forum account for Ad-Free hosting?
    Last edited by deadimp; 06-28-2007 at 03:12 PM.

  7. #7
    Corey's Avatar
    Corey is offline VPS Migration Professional Corey is a glorious beacon of lightCorey is a glorious beacon of light
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    Re: Signups & Account Panel - Open!

    Yes you should now link your account and info; Your account might have been created before even though you got an error.

    Try logging into the cPanel with the info you signed up with... it should be your subdomain:2082
    http://sub.domain.x10hosting.com:2082

    -Corey

  8. #8
    deadimp is offline x10 Sophmore deadimp is an unknown quantity at this point
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    Re: Signups & Account Panel - Open!

    Before I do that, could I get my name switched back to 'deadimp'? Before, I had to change it so I could use Ad-Free and the forum.

    I've tried to access cPanel using deadimp.x10hosting.com and deadimpx.x10hosting.com, but neither worked.
    Last edited by deadimp; 06-28-2007 at 03:20 PM.

  9. #9
    Bryon is offline Administrator Bryon has disabled reputation
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    Re: Signups & Account Panel - Open!

    What are the username and domain that you are trying to sign up with?

    Edit: I just switched your name back.
    Last edited by Bryon; 06-28-2007 at 03:53 PM.

  10. #10
    deadimp is offline x10 Sophmore deadimp is an unknown quantity at this point
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    Re: Signups & Account Panel - Open!

    Thanks!

    I'm trying to sign up with deadimp as username and deadimp.x10hosting.com as sub-domain. I'll try again.

    EDIT: I've been able to register my account and link my forum account without any errors. Now I'm just waiting for the account to be created.
    Thanks for the help!

    EDIT 2: Alright, the account's been set up, and I've been able to login on the x10hosting account panel. My ISP can't resolve the subdomain yet, but I'm guessing that'll take a while to happen. Then again, the server seems to be unavailable at the moment (looking at the account status panel).
    Last edited by deadimp; 06-29-2007 at 12:02 AM.

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