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Thread: Why?!?

  1. #1
    andrea85sd is offline x10Hosting Member andrea85sd is an unknown quantity at this point
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    Unhappy Why?!?

    I visit the forum evry day and continuously appear this message:

    suspension Jun 13
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately
    unsuspension Jun 14 not applicable
    suspension Jun 14
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately
    unsuspension Jun 14 not applicable
    suspension Jun 15
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately

    Why if there is write:

    posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately

    Then i only visit the form and i don't have to post :dunno:
    Every day from 13 to 15 they suspend my account.
    Someone tells my why? or what i have to do for not get another suspension?

  2. #2
    Elesarr's Avatar
    Elesarr is offline x10 Sophmore Elesarr is an unknown quantity at this point
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    Re: Why?!?

    Quote Originally Posted by andrea85sd View Post
    I visit the forum evry day and continuously appear this message:

    suspension Jun 13
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately
    unsuspension Jun 14 not applicable
    suspension Jun 14
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately
    unsuspension Jun 14 not applicable
    suspension Jun 15
    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately

    Why if there is write:

    posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately

    Then i only visit the form and i don't have to post :dunno:
    Every day from 13 to 15 they suspend my account.
    Someone tells my why? or what i have to do for not get another suspension?
    (I do not know this for sure)....several people have been having this issue during the server work, so it could be related to that. I do not think it is anything you have done personally.

    You can unsuspend yourself though your account manager.

    The staff have a lot on the hands right now and I think the suspension algorithm is not their first priority, though I am sure they will look into it once they are not so stressed. ;)
    Last edited by Elesarr; 06-16-2009 at 04:09 AM.
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  3. #3
    tfteam is offline x10Hosting Member tfteam is an unknown quantity at this point
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    Re: Why?!?

    Elesarr could be right. There are others too experiencing a lot worse like receiving error messages that their accounts aren't linked to an existing hosting account even though they're sure their account were in good standing.

    Give a little time and after when all these things being done to the servers are done, i'm pretty sure everything will be back to normal.;)

  4. #4
    zen-r's Avatar
    zen-r is offline Lord Of The Keys zen-r is an unknown quantity at this point
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    Re: Why?!?

    I agree with the above comments. There does appear to be a problem with unsuspensions at the moment, which will hopefully be sorted out in due course; http://forums.x10hosting.com/free-ho...tml#post549932

    One thing confused me in what you said though ;

    Quote Originally Posted by andrea85sd View Post
    ....
    Every day from 13 to 15 they suspend my account.
    Someone tells my why? or what i have to do for not get another suspension?
    Are you sure you are Logging In when you visit the forums?

    You need to log in at least once within every 2 weeks to keep your hosting account active (no posting required). Unfortunately if you don't log in, the forum software doesn't know that you had visited & so that might be the cause of your problems. Just a thought. :dunno:

    Last edited by zen-r; 06-16-2009 at 06:45 AM.
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  5. #5
    Kayos's Avatar
    Kayos is offline Community Advocate Kayos is an unknown quantity at this point
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    Re: Why?!?

    If you are having an issue with being suspended please make a ticket at http://support.x10hosting.com.

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