I seem to be having the same problem. My old old account got deleted because of the server problems and now when I made a new one. It asks me to enter my forum user name or something to link accounts. And when I do it says it doesn't exist.. idk if its the same problem but it wont work for me :/
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An Error Has Occurred
The hosting username you specified does not exist.
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In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!