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Thread: Activation Email sent to Junk Folder

  1. #1
    tillabong is offline x10Hosting Member tillabong is an unknown quantity at this point
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    Activation Email sent to Junk Folder

    Hi, my website requires users to activate their account through an activation link found in the email sent to them after they register. The email always get caught up in the junk folder for hotmail, yahoo and gmail. Is there any tips or tricks i can do to prevent this?

    Thank you very much.

  2. #2
    zapzack is offline x10 Elder zapzack is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Make sure the from address is mailed from an account hosted at the server.. If the domain is your-domain.com and your forum email you it should come from admin@your-domain.com. Make sure you also either have a mail account for that user setup or that the mail account is forwarding to another email address. This can be done in cPanel.

  3. #3
    tillabong is offline x10Hosting Member tillabong is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Thank you for your quick reply. Yes i have an email account admin@my-site.com but the email just keeps getting caught in the junk folder. is there any other way around this?

  4. #4
    tillabong is offline x10Hosting Member tillabong is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Heres a sample of the php code i used.

    PHP Code:
    $to      $email;
                                        
    $subject " Activation Email for My-Site";
                                        
    $letter "Thank you for registering. Please complete your registration by clicking the activation link below.
    \r\r
    www.my-site.com/activationlink.php
    \r\r
    If you are having problems activating your account please email us at contact@my-site.com.
    \r\r
    Regards,
    \r
    My-Site.com"
    ;
                                        
    $headers 'From: admin@my-site.com';
                                        
    mail($to$subject$letter$headers); 
    Thanks

  5. #5
    mvnhen66 is offline x10Hosting Member mvnhen66 is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Do you have any indication what triggers the spam filter? (GMX marks it with a letter whether it's because of the Subject, the Server it came from, or a global senders list etc.)

    Maybe make the subject a little bit more elaborate could help too.

  6. #6
    zapzack is offline x10 Elder zapzack is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    What I'm trying to say is that you need to make the From: header be from an email residing at the server. This is because the mail client checks the server to see if the email is valid. If it is not, it goes to junk.

    Code:
    $headers = 'From:admin@my-site.com';
    should work, as it did for another user on the forums.
    Last edited by zapzack; 06-18-2010 at 04:58 PM.

  7. #7
    tillabong is offline x10Hosting Member tillabong is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Thanks for the reply. yeah i have a valid email account admin@my-site.com on the server. But the email still gets caught in the junk folder for hotmail.

  8. #8
    bhupendra2895's Avatar
    bhupendra2895 is offline x10 Elder bhupendra2895 is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Same happened with me, mail sent with php sendmail() using this server detected as spam.I used google apps and it wasn't detected as spam.I had used domain associated with this hosting account in from header: I found a post with similar problem here:- Please help to access my mail. see post no 7 and 8.What was the problem with his headers recieved at yahoo.
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  9. #9
    tillabong is offline x10Hosting Member tillabong is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    Thanks for the reply. i have added the headers and everything. but it still gets filtered as junk.

  10. #10
    bhupendra2895's Avatar
    bhupendra2895 is offline x10 Elder bhupendra2895 is an unknown quantity at this point
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    Re: Activation Email sent to Junk Folder

    I think it is due to the bad reputation of IP, because people abuses mail services.The yahoo, rediff, hotmail and gmail all tells this is spam.
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