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Thread: Softaculous problem

  1. #1
    rezzzon is offline x10Hosting Member
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    Mar 2010
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    Unhappy Softaculous problem

    In my cpanel not loaded Softaculous.
    Error text:

    Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/inc.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

    help pls
    dinomirt96 likes this.

  2. #2
    healing4thebody is offline x10Hosting Member
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    Mar 2010
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    Re: Softaculous problem

    I too am having this problem. A couple of days ago, both fantastico and softaculous were working in my cpanel. Now neither link works. From reading other posts I understand that fantastico is no longer being provided, but plugins can be installed with softaculous. When I tried to click on the softaculous link I got the following message . . .

    Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/inc.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator. which is the same message rezzon received. If you could give both of us an idea when this link will be fixed we would be most grateful.

  3. #3
    techairlines's Avatar
    techairlines is offline x10 Flyer
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    Re: Softaculous problem

    The new servers are not done with all configuration yet and probably don't have the ionCube PHP Loader installed yet. Please be patient and wait until the servers are all done with upgrades.

    Meanwhile, you can always try installing the script/app manually.
    Last edited by techairlines; 03-31-2010 at 05:53 PM.
    Best regards,
    Brian Yang - TechAirlines


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  4. #4
    carl6969's Avatar
    carl6969 is offline Community Support Team
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    Re: Softaculous problem

    From reading other posts I understand that fantastico is no longer being provided,
    I still have Fantastico on Lotus.


  5. #5
    healing4thebody is offline x10Hosting Member
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    Re: Softaculous problem

    Thank you techairlines. How far along is the updating of the servers. Are we talking days or a week or more. I am not sure I can install word press manually, so I was going to use softaculous. But if the wait is too long, I might try to pull up a tutorial somewhere and try a manual install. Thanks again for the info.

  6. #6
    veerus205024 is offline x10Hosting Member
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    Jun 2011
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    Re: Softaculous problem

    I too have this problem. please help me.....
    thanks in advance..
    karimirt47 likes this.

  7. #7
    sgtz47 is offline x10Hosting Member
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    Oct 2011
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    26

    Re: Softaculous problem

    Still having the same problem.

    Any advise on this ?

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