can't connect

[symbianity227]

Hello, everyone. I can't connect to my x10hosting ftp server with my created ftp account :
Resolving address of ftp.srv2.symbianity.x10.mx
Status: Connecting to 69.175.122.178:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 28 of 75 allowed.
Response: 220-Local time is now 13:57. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 2 minutes of inactivity.
Command: USER tetyys
Response: 331 User tetyys OK. Password required
Command: PASS ********
Response: 530 Login authentication failed
Error: Critical error
Error: Could not connect to server
. With root account is OK.
USER symb2
Response: 331 User symb2 OK. Password required
Command: PASS ************
Response: 230 OK. Current restricted directory is /
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is your current location
Status: Directory listing successful

[Anna]

all ftp accounts you create in cPanel need to have the full username as shown in cPanel, which would be in the form of: username@maindomain.com

Given the information above that should be: tetyys@srv2.symbianity.x10.mx

[symbianity227]

Thx dawg, looks kewl.