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Thread: softaculous error

  1. #1
    dionette888820 is offline x10Hosting Member dionette888820 is an unknown quantity at this point
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    softaculous error

    I can't start softaculous.heres the error message....Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/inc.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator.

    Paging administrators....please help

  2. #2
    theone48's Avatar
    theone48 is offline x10 Sophmore theone48 is an unknown quantity at this point
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    Arrow Re: softaculous error

    Hi dionette,

    You can try asking in live chat if your issue is still unresolved.
    Last edited by theone48; 09-30-2011 at 10:15 PM.
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  3. #3
    Dead-i's Avatar
    Dead-i is offline Community Advocate Dead-i has a spectacular aura about
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    Re: softaculous error

    @dionette888820: This issue was identified a few days ago and was resolved; Softaculous is now working fine.

    If you are still having difficulties please create a support ticket.
    Last edited by Dead-i; 10-01-2011 at 03:48 AM.

  4. #4
    fdmamo70 is offline x10Hosting Member fdmamo70 is an unknown quantity at this point
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    Exclamation Re: softaculous error

    I'm still having this issue (I'm NOT the original poster of this thread, though...) with the INFO.XML file not being found. What's going on here? Dunno. I expected to be able to setup and run some sites for my business operations, but it appears I'll have to sit out (of the markets) for a day... oh boy.

    If this has anything to do with people having a beef with me for some of the comments I've been making on these forums, hey, no offense intended, mkay? I just merely want to take part in community, and I have no interest in starting fights. I also tend to be blunt at times - it's part of my personality.

    So, if this has nothing to do with forums conduct, can someone please fix this issue? It seems to be persistent somehow... Just not continuously persistent, but it sure keeps on showing up!

    Sorry, I think I posted my reply to the wrong thread. Can some admin/mod/dude please move it into the right thread? Thanks a bunch. And please fix the issue I was talking 'bout too, thanks a bunch!
    Last edited by fdmamo70; 10-25-2011 at 01:13 PM. Reason: Realized my concern was not in the right thread. Oops.
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