Help for YOU TUBE and GOOGLE VIDEO........

[apple19]

Hey.....................

Everytime I try to watch a movie or clip on google video and you tube, it stops, and a pop up comes up stating this..........

Internet Exlporer has encountered a problem with an add-on and needs to close.

File: Flash86.ocx
Company Name: Macromedia Inc.
Description: Flash Player 8

and then I need to press OK, and then the whole page closes. How can I stop this so I can finally enjoy some of these hilarious videos. Thanks for any help

[Chris Z]

which version of IE are you using? 5? 5.5? 6? 7? lol which one would be a good thing to start with ;)

[lambada]

I'd also check your running the latest version of adobe flash player.

[Chris Z]

i believe the latest version is 9, but don't quote me on that

[apple19]

how do i find which version of i.e im using?

[Chris Z]

well depending on the OS you're running...98 can run up to 5.5 i believe, 2000 can run up to 6.0, and XP/Vista runs on IE 7 (if vista, this is default, but in XP, you might not have upgraded, as IE 7 just came out final for XP)

[Trixter]

yep the latest version is 9. however there is Little else i can say about this problem with out more infomation. just by what they are discribing id say there explorer was corrupt / a addon the was conflicting with flash or might even have a virus that interfears with flash. but i reserve my call till i get more info.

[apple19]

OK......I appreciate you trying to help Chris Z, However, can you put your questions into a more simplified version, or at least start off with basic questions, because to be quite honest, I have no idea what your trying to ask me or trying to explain to me. Im not really all that computerized.....lol.....Thanks for all your help....

and Trixter, Im pretty sure there isnt a virus because wouldnt that be effecting my whole computer, not just this one small aspect? Thanks for everyone whos helped. I know there is a corruption in the video player, but this corruption occurs every time I go to play something....Thanks a lot

[Derek]

probobly becasue you java version isnt compatiable try getting versio 9 because that what hapened to me when i expiremented and got version 7

[Trixter]

goto help/about internet explorer to find out what version of ie your using

And no there are some virus's that dont effect the whole computer justr a small aspect of the computer(like a flash player) they are rare but they do exist

youtube uses flash video so your standard video player wount effect it. thats y you have to have a flash player