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Thread: I Have a Problem

  1. #1
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    I Have a Problem

    I created an account on x10hosting, free and corporate. The only problem is that for the email I think I accidentally typed 'darkhalo@gmail.com' instead of the one I was meant to type, 'darkhalo11@gmail.com'. How long should I allow for a confirmation email to arrive?, because I still haven't got an email at the address I intended it to be sent to and I'm getting suspicious that it may have went to 'darkhalo@gmail.com'. Could I have some help of some sort?, the username I put in was 'darkhalo' and the chosen website URL was 'http://www.darkhalo.x10hosting.com'.

  2. #2
    Phil is offline Retired Staff Phil is an unknown quantity at this point
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    Re: I Have a Problem

    Theres no such account how long ago did you sign up?

  3. #3
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    Re: I Have a Problem

    I assumed there was no such account because I hadn't gotten the confirmation email to create it with yet. I signed up for it on the 15th of December. When I try to create an account with the username 'darkhalo' and the URL 'http://www.darkhalo.x10hosting.com' it says it's already taken.

  4. #4
    Phil is offline Retired Staff Phil is an unknown quantity at this point
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    Re: I Have a Problem

    15th was just yesterday. Give it another day or so see if you get the e-mail if not I'll have somone look into it.

  5. #5
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    Re: I Have a Problem

    Okay, it's the 17th. How much longer do I have to wait until I get an email at the right address?

  6. #6
    YamiKaitou's Avatar
    YamiKaitou is offline x10 Elder YamiKaitou is an unknown quantity at this point
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    Re: I Have a Problem

    If you havn't recieved an email asking you to verify your account (Account Signup Confirmation is the subject of the email), then your email address was wrong. Does it allow you to attempt to recreate the account?

  7. #7
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    Re: I Have a Problem

    I tried it, it says the username 'darkhalo' and the subdomain 'darkhalo.x10hosting.com' are not available. Can these be made available so I can try again?

  8. #8
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    Re: I Have a Problem

    Why am I not receiving any emails from X10hosting? I made another account with a different subdomain and username and entered my right email address and I still haven't received an email for the first account or the second one. What's happening?

  9. #9
    Starshine's Avatar
    Starshine is offline Legend Killer Starshine is an unknown quantity at this point
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    Re: I Have a Problem

    Any chance when you attempted to sign up the first time, that the name was taken and you didn't notice?

    Why haven't you gotten it? I doubt the mods that don't work the backend of the system can answer. Any number of reason. A slight misspelling the first time ...

  10. #10
    human human is offline x10Hosting Member human human is an unknown quantity at this point
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    Re: I Have a Problem

    I'll wait a week for an email, it's been 3 days so far.

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