Error Message

**Connor** · 12-06-2007 06:36 PM

When I try to go to my account panel, it gives me this message.

An Error Has Occurred
The account specified is missing it's contact email address, this could be caused by one of two things: Either the account does not have a contact email address set, or our backend system has not updated yet. Updates to the backend occur every few hours.

Please try again in a few minutes.

Please help!

**leafypiggy** · 12-06-2007 06:57 PM

have you linked your hosting account to your forum account?

**GamingX** · 12-06-2007 07:14 PM

What is your cPanel username and when did you last login to the x10 forums before this?

**Connor** · 12-07-2007 11:07 AM

My cPanel is rootbeer and the last time I logged in was September 16th...but now it shows as December 6th.

**GamingX** · 12-07-2007 11:12 AM

If you have not logged on since September 16th, then your account has been terminated. It was clearly stated in the TOS that your account will be suspended if you do not login to the forums atleast once in two weeks and even after 10 days you don't request for unsuspension, your account will be terminated. This is what happened.