Problem installing mojoPortal

[ericlachance]

Hello there,

I've been trying all day to get mojoPortal to run on x10hosting and I can't get past one error. Here's what I did to try to make it work:

- Uploaded a ZIP file with the contents of the web app, and uncompressed it under /public_html/
- Set the "Data" folder to 777 (can't assign windows permissions through cpanel, unless I'm missing something)
- Configured Web.Config with proper database information (mysql database) and created the proper mysql database.

The error I get every single time is this:

Server Error in '/' Application

Could not load type 'mojoPortal.Web.MonoCompilationSection, mojoPortal.Web'.

 Description: HTTP 500. Error processing request.
 Stack Trace: 
 System.TypeLoadException: Could not load type 'mojoPortal.Web.MonoCompilationSection, mojoPortal.Web'.
  at (wrapper managed-to-native) System.Type:internal_from_name (string,bool,bool)
  at System.Type.GetType (System.String typeName, Boolean throwOnError) [0x00000] 
  at Mono.Web.Util.SettingsMapping.get_MapperType () [0x00000] 
  at Mono.Web.Util.SettingsMapping.MapSection (System.Object input, System.Type type) [0x00000] 
  at Mono.Web.Util.SettingsMappingManager.MapSection (System.Object input, System.Type type) [0x00000] 
  at Mono.Web.Util.SettingsMappingManager.MapSection (System.Object input) [0x00000] 
  at System.Web.Configuration.WebConfigurationManager.GetSection (System.String sectionName, System.String path) [0x00000] 
  at System.Web.Configuration.WebConfigurationManager.GetSection (System.String sectionName) [0x00000] 
  at System.Web.Compilation.AppResourcesAssemblyBuilder..ctor (System.String canonicAssemblyName, System.String baseAssemblyPath, System.Web.Compilation.AppResourcesCompiler appres) [0x00000] 
  at System.Web.Compilation.AppResourcesCompiler.CompileGlobal () [0x00000] 
  at System.Web.Compilation.AppResourcesCompiler.Compile () [0x00000] 
  at System.Web.HttpApplicationFactory.InitType (System.Web.HttpContext context) [0x00000]
   Version information:  Mono Version: 2.0.50727.1433; ASP.NET Version: 2.0.50727.1433

Can anybody help me, it would be greatly appreciated!

[leafypiggy]

x10hosting uses Linux servers, and therefore ASP doesn't run on them.

[ericlachance]

x10hosting uses Linux servers, and therefore ASP doesn't run on them.

Erm... Sorry to burst your bubble, but...
A) x10Hosting advertises ASP.NET alongside php
B) I found x10hosting by googling "Free ASP hosting"
C) The error mentions ASP.NET Version: 2.0.50727.1433 , you wouldn't get a version if you didn't have the software installed?

Sorry dude, but for an "elder" with over 700 posts, you're pretty clueless...

Here, read up and be enlightened!: http://mono-project.com/
x10hosting has: Mono Version: 2.0.50727.1433

[leafypiggy]

ASP.Net is different than ASP, plus I don't use any microsoft Internet scripting, as it is unstable. So let's not talk to "elders" and tell them they are clueless.

[ericlachance]

ASP.Net is different than ASP, plus I don't use any microsoft Internet scripting, as it is unstable. So let's not talk to "elders" and tell them they are clueless.

I'm not sure why you say ASP is not supported if I'm doing ASP.NET then... And why do your personal preferences in programming language influence your help level?

If you don't want to help me, just look away, man. Don't be a troll.

[leafypiggy]

I want to help you, but you didn't make a great first impression with me.

Open a support ticket: http://support.x10hosting.com

[ericlachance]

Now now Neil, don't try to blame it on poor little "newbie" here. I came in and gave a precise and helpful description of my problem, giving all the steps I did to try and fix it myself as well as the error message, and your answer to this was "ASP doesn't work on Linux" when it does work and is supported, and "I don't use microsoft programming language" which means you're both not qualified, and not willing, to help me.

If you want to help, please take your reverence and leave the space for people who have the ability as well as the desire to help. Or, you could get rid of your prejudice against microsoft and maybe in a few days/weeks/months depending on your learning time, you might actually be enriched! I don't like Microsoft either, but I work in a corporate environment doing network administration, and Linux is NOT an option when people actually need to get things done quickly and easily. I don't have time to take care of a thousand dependencies and conf files to get a website running, I prefer to put in a checkmark in IIS and copy some files, thank you.

In the meantime, yes I have opened a support ticket, but I'm giving a chance to both fronts, I figure maybe someone else uses mojoPortal here and encountered this, while I'm waiting for Support to look into the issue (which, understandably, could take some time given this is a free service).

[ericlachance]

A solution was found through the mojoPortal forums (from the creator of the software, no less). It was my fault - I hadn't noticed that there was a separate distribution specifically for mono.

Installing this version instead of the original one did fix the issue I was having - only to have it pop up another error after the setup has been completed (when trying to access the index page at http://lucas.pcriot.com/ ):

Server Error in '/' Application
gdiplus.dll

Description: HTTP 500. Error processing request.

Stack Trace:

System.DllNotFoundException: gdiplus.dll
  at (wrapper managed-to-native) System.Drawing.GDIPlus:GdiplusStartup (ulong&,System.Drawing.GdiplusStartupInput&,System.Drawing.GdiplusStartupOutput&)
  at System.Drawing.GDIPlus..cctor () [0x00000] 

Version information: Mono Version: 2.0.50727.1433; ASP.NET Version: 2.0.50727.1433

This would indicate that gdiplus (or libgdiplus) is missing from the mono/asp installation. Or that the mojoportal code is not correctly referring to it. Does anyone have an idea for this new issue?

BTW Neil, if you're still watching this topic, you did point out that the server was linux, and even though you didn't know about Mono, you still gave me an information I didn't actually think of forwarding to mojoportal's staff. They guessed it from the fact there was a Mono version showing, but I should have thought of it regardless

[ericlachance]

And in the end, while I got no help here, support closed both my tickets without any reply for more than 2 weeks.

What's up with people here? Doesn't x10hosting have any clue what customer service entails? Seriously, this sucks big time.

[leafypiggy]

If you bothered to read the news, you would have read that they closed ALL tickets, and if you had an open issue, to open the ticket.

Also, please take a look at this quote:

Next time you think about complaining, try imagining managing multiple servers, dealing with constant phishing scams, spamming, abuse, and supporting 8,000+ members. Now do this all on your FREE time and not get paid. There is a reason there are not many free hosts out there that offer everything we do, because it's not easy to do.

x10 Knows what customer service is. And they provide an EXCELLENT free service for those who are not selfish, and rude, like yourself.

Look before you speak.

Thanks,