Help with Configuing Outlook 2003 - won't connect to SMTP server

[joanna77]

My username is joanna77

My domain is: www.sylvesterphotography.com

The email I'm trying to configure: info@sylvesterphotography.com

I tried a combination of usernames: infosylvesterphotography.com and info@sylvesterphotography and joanna77

The auto configure did not work so I tried the following:

Incoming Mail Server: mail.sylvesterphotography.com, default port 110
Outgoing Mail Server: mail.sylvesterphotography.com (server requires authentication) port 26 (also tried port 25)

I get the following 2 messages:
The specified server was found, but there was no reponse from the server
Outlook could not connect to the outgoing mail server (SMTP)

I also tried the following and it still didn't work:
Incoming Mail Server: (SSL) LSN-D1651.limestonenetworks.com
Outgoing Mail Server: (SSL) lotus.x10hosting.com (server requires authentication) port 465

Now since I tried all this, my website is down. My website was up before I started trying to configure oulook.

What am I doing wrong? Does anyone know?

[Joshua203]

Hello there,

you might not be doing anything wrong, check this link

http://x10staff.co.cc/status/

[joanna77]

I checked the link you said and the email server that I have (lotus) looks like it is working. Does anyone know what else it could be?

[zen-r]

Have you tried things again in the last couple of days?

If your problem was caused by server faults, it should hopefully be fixed now ; http://forums.x10hosting.com/service...e-servers.html

Edit : The above was a reference to your email issues.

With regard to your website not showing;

I've found that here in the UK, a number of sites hosted on x10 (including yours) don't show up. I've concluded that a range of IP addresses are being blocked by something like my ISP. Maybe someone hosted a malicious site on X10 within these IP ranges in the past.

Your site does show for me if I go through a proxy eg http://www.proxybrowsing.com

Have you tried this?

[zapzack]

Did you add the email account in cPanel?

[joanna77]

Yeah, I added the email to cpanel. I tried again just now. I'm just going to give up on it. I will just use a yahoo email. Thanks anyway.

[lhyman]

You should always use YOUR ISP SMTP SERVER for all outgoing email, in your email program confiuration, this way, you can not say your ISP is blocking SMTP