Account Portal

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Your Account Portal automates most tasks that you would normally need help from a Admin or staff<br>
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x10Hosting has developed an in house control panel, also called the portal, for its users that automates most tasks that they would normally need staff intervention for.
Your Account Portal also contains information about your x10free-hosting account such as closed and open support tickets.
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Your Account Portal allows you to do the following:
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The account panel allows users to do the following:
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* [[How to Change Your cPanel Password|Reset/change your password]]
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* Update contact information
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* [[Suspensions|Resolve suspensions]]
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* [[How to Receive Hosting Support|Get support]]
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* [[Delete a Free Hosting Account|Delete your account]]
  
* On the first page
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The account portal is accessible at [https://x10hosting.com/sso/login/ https://x10hosting.com/sso/login/].
** see you cPanel username ( you can not change it )
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** use the link (account main domain which you can not change) to your Web site
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** see which package your account has - and you can upgrade your account package
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** click on [ Unsure what you should do now? ] to see tips about using cPanel
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** click on the blue botton [ Access cPanel ] to goto your cPanel Web page (with auto log-in)
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Once you reach the account portal, you must use your forum credentials or your email and forum password to login.
 
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* Under - Account Settings
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** Reset or change your account contact Email address
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** Reset or change your password
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* Under - Support
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** Create a support ticket
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** View support tickets you have opened and see or change their current status
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** Service Status - use link to x10free-hosting status at [http://status.x10hosting.com/ http://status.x10hosting.com]
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** Recent News - use link to Forum: News and Announcements at [http://x10hosting.com/forums/news-announcements/ http://x10hosting.com/forums/news-announcements]
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Creating a support ticket is the way for you to seek assistance with your account
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* Under - Visit Community
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** use link to community forums at [http://x10hosting.com/forums/ http://x10hosting.com/forums]
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The Account Portal log-in page is at [https://x10hosting.com/portal/login.php https://x10hosting.com/portal/login.php]
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Once you reach the log-in page - to login - you must use your forum Username and forum Password -or- your account Email and forum Password
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[[Category:KB]]
 
[[Category:KB]]

Latest revision as of 10:26, 15 September 2013

x10Hosting has developed an in house control panel, also called the portal, for its users that automates most tasks that they would normally need staff intervention for.

The account panel allows users to do the following:

The account portal is accessible at https://x10hosting.com/sso/login/.

Once you reach the account portal, you must use your forum credentials or your email and forum password to login.

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