Defaultwebpage.cgi

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Under normal circumstances, we would expect the error to pass after around 48 hours, although in some cases this time can be longer.<br />
 
Under normal circumstances, we would expect the error to pass after around 48 hours, although in some cases this time can be longer.<br />
  
Before opening a support ticket about this issue, please wait a minimum of 24 hours, and clear your browser cache and [[How do I Flush my DNS Cache|flush your DNS]] at regular intervals.<br />
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Before opening a support ticket about this issue, please wait a minimum of 24 hours, and [[How to Clear Your Browser Cache|clear your browser cache]] and [[How do I Flush my DNS Cache|flush your DNS]] at regular intervals.<br />
  
 
If you are still having an issue after 24 hours, please open a support ticket and someone will investigate further.
 
If you are still having an issue after 24 hours, please open a support ticket and someone will investigate further.
  
 
[[Category:KB]]
 
[[Category:KB]]

Revision as of 13:47, 10 January 2011

If you are getting the Defaultwebpage.cgi page on your site, please read this.

Example of defaultwebpage.cgi


This is an error commonly caused by a recent change to your hosting account's domain names. For example changing your main domain or parking a domain may cause this behaviour.
Under normal circumstances, we would expect the error to pass after around 48 hours, although in some cases this time can be longer.

Before opening a support ticket about this issue, please wait a minimum of 24 hours, and clear your browser cache and flush your DNS at regular intervals.

If you are still having an issue after 24 hours, please open a support ticket and someone will investigate further.

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