If you are suspended for inactivity you can unsuspend yourself. Login to the account management panel and unsuspend yourself there.
It may take a few minutes until your account is unsuspended. Please only create a ticket if you are unable to unsupend yourself or you think the inactivity suspension has been an error.
Unsuspending yourself does not count as a login. Only logins at the x10Hosting Forums count. You need to login at least once every 31 days to not be suspended. If you are unable to login once every two weeks or simply do not want to, the inactivity timer can be removed for $3/year here.