Tracert

Tracert is an utility that prints out a path from your computer to another computer over the internet. It is very useful to diagnostic connection problems. Once the tracert is complete, you will have to copy its output and paste it in the ticket where that information was requested.

Windows

XP And Below

• Go to start->run.
• Type in "cmd" without the quotes.
• At the command prompt type

tracert yourwebsite

Vista And Above

• Click on start->All Programs->Accessories
• Right click on the command prompt and pick run as administrator.
• At the command prompt type

tracert yourwebsite